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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16739 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 16,739 reviews
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good for FPS gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this compared to standard controller. Good for first person shooters and lo NF gaming sessions. RB button has issues with double presses on own and bad stick drift out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    A great upgrade from the first elite controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a huge upgrade from the original. The trigger stops are amazing, the dock for charging is great. And the app to customize everything is still great. The only thing that could be better is the grip. At times it feels slick to me instead of more grip which is the opposite of what was intended.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you consider Xbox Elite Wireless Controller Series 2 to be a huge upgrade over its predecessor. Thank you for sharing your thoughts and feedback; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best xbox controller I've ever used. This thing is great. It doesn't feel like its cheaply made because it has the proper weight a controller should have. The customizable buttons are great additions even though I rarely use them. Having a USB-C case case that serves as a charging is great to have

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Great controller for advanced players!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to customize and great for any game... All around awesome controller.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Its very fast response and easy to customize it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Showstopper

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. I’m not a hardcore gamer but nonetheless this controller is a far superior version of the one that comes with the console. Showstopper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller I have ever used. Great customization options.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just the internal recharge battery is worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the original elite controller and the white one… I grabbed this one because the white one was giving me crap. Ghost drifting or whatever you call it. So happy with the new version. The internal rechargeable battery and the slick minimal charger station is worth this buy for sure. The sale didn’t hurt either

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller that was recently updated to fix a lot of the major issues such as the notorious stick drift. Since COVID I've put in a professional level of gaming hours daily and have no received stick drift at all. In the event that I do receive stick drift, I also purchased the Geek Squad warranty plan for the additional peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really decent controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the controller is very greatOverall the controller is very great sometimes I have an issue with connecting via Bluetooth but otherwise I don't have any complaints

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Series 2 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller you can definitely feel a difference in it last longer than the $70 normal controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Elite Series 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son. A Christmas present. He loves the remote and says its much better than the one that came with the unit. The controller is comfortable in hand and buttons are easy to reach! Microsoft got this remote right when they made this one.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    If You Take Console Gaming More Seriously

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are truly the best control to buy if you're in the market for a top tier OE controller! Everything from the weight to the adjustability of the joy sticks is absolutely top notch! I do STRONGLY SUGGEST YOU BUY THE GEEK SQUAD WARRANTY as this thing won't last forever unfortunately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best controller EVERRRR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE ITTTTTT THIS IS THE BEST ONE TO DROP YET!! FEATURES ARE WILD

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite color scheme, and the controller works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is everything i needed and more. Super sturdy, long battery life, trigger limiting feature, wireless. Very happy with this purchase

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    Buttons only work when they want to

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality control is poor at best. So many of these have faulty buttons that stick or dont register like mine. The Y button worked maybe 1/4 the time, with the B and A buttons working more like 3/4 of the time, and only consistently when pushed very hard and perfectly on the center of the button. Beyond that I had stick drift from both sticks after about a week of light use. Couldnt even exchange it for a new one because theyre backordered. Literally do not buy this without their protection plans or Im certain you will be sorry

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the buttons and thumbsticks on your new Xbox Elite Wireless Controller Series 2. If you're unable to exchange it for a new one, we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    Xbox Pro

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome. Textured grips are comfy and the flexibly triggers are nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that the elite controllers series 2 have come down in price yea you don't get the cool button mod triggers but I'm just happy to have an elite controller it's responsive quick and durable.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    awesome controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been enjoying playing games especially on my Nintendo switch nice solid controller my only problem is mine creeks when I push the controllers down but it still works well. I'd go return it but Corona season keeping me indoors. I love how there's a 3 year warranty option unlike game stop that only offers a year

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad that you're enjoying your Xbox Elite Wireless Controller Series 2 for the most part. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If the problem you're experiencing continues, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft