Customer Ratings & Reviews

You probably don't need this controller. It costs as much as a new Xbox these days, and doesn't really do much differently than the standard Xbox One controller. It is clearly built like a tank and is a very impressive piece of engineering... but you probably won't find it worth the price of admission.

Great controller and i hate the controler that comes with the Xbox because it uses batteries. This feels more premium than the original too. I use the back pads for fps games but even if you dont use them its worth it.

I purchased this as an open box excellent and it was like I purchased it brand new. It was nice getting a significant discount for something that appears to be barely used. It works well with my Xbox One X and my Dell gaming laptop and I am glad I purchased it to replace my 1st gen Elite controller.

Amazing controller got this one for my wife she loves it!

I recently purchased a new controller from Best Buy hoping to resolve the stick drift issues I had with my previous controller. However, my experience with the new controller right out of the box has been quite disappointing. Upon opening the box and plugging in the controller, I immediately noticed a significant stick drift problem. The analog stick would constantly move downwards and to the left, even when I wasn't touching it. This stick drift was so severe that it caused my screen to continuously scroll in those directions without any input from me. Considering the issues I had with my previous controller, I expected the replacement to work flawlessly. Unfortunately, the stick drift on this new controller was even worse than before, making it virtually unusable for gaming. As a customer, it is disheartening to encounter such a fundamental flaw in a brand new product. I believe it reflects poorly on the quality control and assurance measures of the store and the manufacturer. I would urge Best Buy to take note of these issues and ensure that the controllers they sell are thoroughly tested and free from defects before they reach the customers. I hope that this feedback helps them improve their product offerings and provide a better experience for future customers. Overall, my experience with the new controller purchased from Best Buy was highly unsatisfactory due to the persistent stick drift issues. I would recommend potential buyers to exercise caution and thoroughly test the controller before making a purchase to avoid similar disappointments.

Good controller back buttons best on the market but the app sucks and the wired connection suck s

It's super comfortable to hold, with a great ergonomic design that allows for extended gaming sessions without any discomfort. The buttons are responsive and perfectly placed, providing precise control over your games. The thumbsticks give just the right amount of resistance, offering smooth and accurate movement. And let's not forget about the rumble feature that adds an extra layer of immersion to your gaming experience. Whether you're playing action-packed shooters or engaging in fast-paced sports games, the Xbox controller delivers unmatched performance. It's a must-have accessory for any serious gamer!

Great service excellent customer priority with no waiting keep up the awesome job

Great customer support and great product. I would recommend.

Great controller but it got a problem with stick drift. It’s doesn’t make it unusable but it’s annoying. Overall really good controller

Feels better than other controllers i have used before. I’m super into fighting fames though and the D-Pad is something I’m trying to get used to.

Perfect controller!!!! I love it so muchhhhhhhhhhhh

I love this controller and want to keep on loving it been through 5 or because of a button always failing or stuck drift. For the price I really wish Microsoft would address this. Luckly best buy warranty helps

I had the elite 1. After many years of use the rubber grips we’re beginning to peel away. I was anxious for an upgrade. So glad I did. It is a fabulous controller. Main reason I jumped was the sale price.

Best controller out there. I love the color and the way it feels.

Bumpers Gave Out in the first 6 months we got the control, but overall i would recommend make sure to buy insurance

Very sturdy and nice controller. Everything is very smooth and case is super nice. Only reason I give 4 star is because I feel the price for what you get is too high.

This device it’s amazing I love it, comfortable, easy to use and set it up.

This is a great controller! I use it for all of my Xbox gaming, but bought it for first and third-person shooter games. The adjustments I can make have been helping me game play for shooter games. The grip is definitely better and nicer than the regular Xbox controller. No problems with the controller so far.

Hopefully this will last longer than my last elite controller.