Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16742 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 16,742 reviews
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They upgraded everything that needed to be upgraded charges wirelessly on its own pedestal type c connection the grip has been redone which is a big plus there are no longer seams in the grip you can adjust the tension in the thumbsticks overall well worth the money how he recommended can't say good enough stuff about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 worth it!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would buy it a again. It is a really adjustable controller that is comfortable to use for gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the paddles are really nice to keep action on right thumbstick. only reason one less star is the controller is too small. since the original xbox I have not found a controller that fits in my large hands. controller is very solid and customizable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    XBox elite controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller stopped working within the first week.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite series 1 was great... and then this one came out and is so much better. I'll never go back to a regular xbox controller. Even the Xbox light is customizable to any color. The charging dock is awesome too!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boy friend loves it. It’s heavier then the regular controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get one now

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever bought I'm glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller! I want the gift card!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the price i paid. Would suggest this for Xbox users. Much better than a normal xbox controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers out in the market if you want to switch to PC and not use use mouse and key board.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best Xbox controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. This allows you to tweak and personalize on both hardware and software directly on Windows and even Xbox. Play how you like.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Super solid controller for pc and Xbox

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller over all is just really nice, and while I definitely recommend spending the extra money on one of the many back paddles options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most solidly built controller I've ever felt. definitely worth the money with a warranty to fiber any possible drift or sticky buttons

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great, but iffy QC

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, and will continue to love it. But it did develop stick adrift. Pretty annoying. 

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller should have been shipped standard with the Xbox Series X. It makes the whole system feel more quality. Good adjustments on the triggers and sticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but worth it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my husband for his birthday and he loves it. It is a great choice for all of your gaming needs and helps you make those accurate shots when needed. It is comfortable in your hands which makes for a nice playing experience. I would defiantly recommend this controller.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Solid controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, but this is my 2nd one in just over a year. The buttons seem to get stick drift after a while and this is only worth it with the protection plan since it would be fully covered if anything were wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable Controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry comfortable controller that feels nice in your hands and has very soft buttons!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Nice feel but expensive

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this broke really easy. X button started sticking within a few weeks L bumper after a couple months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the original but quality issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this specifically because it offers three levels of tension for the joysticks. As someone who has hand tremors due to Parkinson’s disease, adjusting the joystick tension so it is harder to move reduces the negative effect of my tremors. I also like having an additional position for trigger pull depth. To further fine tune the triggers you can us the Xbox app to change the point at which the trigger reacts to your pull. I created a dead spot at the beginning of my left trigger pull because I was unintentionally putting tension on the trigger. So if I jumped in Destiny 2 it would cancel my jump. Now I have no issues. On the downside after a few days of use, the right trigger started squeaking verhy loudly. I searched YouTube and found a video that recommended using a dry lube like WD40 Teflon spray. Worked like a charm for me. Microsoft only offers a 90 day warranty so I recommend buying the extended warranty from Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that Xbox Elite Wireless Controller Series 2 fits your needs so well! Thank you for sharing how its customization features have enhanced your gameplay experience. We hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never paid more than the "normal" price for a controller so I don't have much experience with high end controllers, but I absolutely love this controller. It has a really nice weight and feels sturdy. Haven't had issues yet. But I got the protection plan because I heard there are a few issues

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you love your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its sturdy feel, too. Thank you for sharing your thoughts; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft