Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16742 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 16,742 reviews
  • Rated 5 out of 5 stars

    great controller, personally I prefer era 1

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great controller, the paddles will take a bit of getting used to, but you can remove them easily if you don't want to deal with them, personally I prefer the grip on the era 1 elite controller, but this one is still a great controller for competitive players

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! I’ve been using it to play call of duty and rocket league and it’s been working flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels nice and easy to use. I have not had any issues with it so far. All though this controller uses a rechargeable battery, the battery life on this controller is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best Buy ever!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best upgrade from buying the regular controller. The customization is epic!!! Must buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Plug and play with old parts

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The old elite 2s bumpers and paddles would go out on me playing fortnite competitively so hopefully these ones are more durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes you feel elite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is amazing. It comes in a nice carrying case that has a cutout in the back to allow you to charge it while it’s in the case. Took a little getting used to the back triggers but once you do it’s a game changer. I primarily use mine for cod. Not having to take my thumb off the stick to jump or crouch has improved my gameplay by a mile.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    the best quality stock from manufacture

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best purchase at Best Buy. Seems like the get the best quality stock because my controller hasn’t failed me once

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Series 2 Core Wireless Controller

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this extra controller to play wit his friends and cousins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers out there. I use this to game on PC and console and it works very well. The buttons are sleek and they dont get stuck like some cheaper controllers I have bought. Would definitely purchase again.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Service plan a must

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, just waiting for the dreaded stick drift. Get the service plan. I have had about 5 different controllers already.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best choice for gaming

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controls I’ve played with, I own one and making this purchase as a gift to a friend. recommend this controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best controller tbh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OG feel, havent had stick drift yet. Love the adjustable triggers and sticks to adjust firmness

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Shame *ding-ding... SHAME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sick of it. Firstly, the stick tension is uneven. There is always one side that has more slack than the other, and there's a slight deadspace that is taken that you can feel it gently dragging before engaging the track pad. Secondly, the button registration. This was my 3rd try at the elite 2 since it came out and I'm done. The A button in particular (sometimes others as well) WILL NOT register soft presses that aren't directly over the button. They have curved buttons, it doesn't work out well. You have to Mash the buttons if you want consistency. If you play for hours at a time this starts to hurt your thumb joints. The buttons also have varying tension as well. The one I got had a stiff X button while the others weren't. Does that sound premium to you? Just stick with the regular controller. It's very reliable and was well tested before manufacturing, these not so much. They need to figure it out

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great but tends to lag and joysticks get stuck sometimes but I’ve had it for almost two years and it’s been good so far after I fixed the joystick from being stuck

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4/5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the paddles but it took me time to get used to them. The controller has been disconnecting at random times every few days not sure if something is interfering with the signal. Overall I’m happy with my purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part. Random disconnects may occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Yeah...no thanks.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many months (maybe years) of my brother telling me to get this I got to say, nope...no really, controller feels amazing, not $180+ dollars amazing tho, yes...mapping, customizing, interchangeable d-pads and joysticks, ja da ja da...still not be able to macro just doesn't do it for me, for example: if you want to map a L1+R1 in one button (paddle in my case) you can't do it, while cheaper options (like 8bitdo pro2 controller) can...I just can't fathom the price tag for just the way the controller feels...sorry, it's a no for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High end premium controller, highly recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for high end premium controllers, this is it. Absolutely perfect feedback and the most comfortable controller i have every used.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic for the enthusiastic gamer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller gave an undoubtably edge and was a fantastic upgrade from the old elite controller. The RB and LB on the original popped out on me and a few friends. Haven’t had any concern with that with the new one. Love the rechargeable battery and the charge stand in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting use to the controls, I feel I can react faster in some games. It’s nice to be able to configure everything.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great Quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase if you previusly owned an elite controller and you dont need to purchase the paddles and charging dock.

    I would recommend this to a friend