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Customer reviews

Rating 4.4 out of 5 stars with 16757 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 372 Showing 7,421-7,440 of 16,757 reviews
  • Rated 2 out of 5 stars

    Cheaply made

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made. Stick drift and bumpers always fail with very little use. Will never buy an elite again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the controller is a little expensive i would recommend purchasing if you want to get the most out of your Xbox and game purchases. Makes a huge difference

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kim,

      Thank you for letting us know you feel Xbox Elite Wireless Controller Series 2 is a must-have! We're thrilled that it's made a huge difference in your gaming, and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customizable controller. Love the rubber grip, makes all the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Great Service and Best Warranty!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and an excellent extended warranty. Don’t be a fool get the extended warranty on all electronics. We have had to use it a few times in the last 2 years in various electronics and Best Buy has always treated us right on the replacement!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller allows you to more easily input complex dynamic commands. It’s really fun to use. Great paddle placement and they are removable. Also has great battery life.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're thrilled that you're having fun with your new Xbox Elite Wireless Controller Series 2. It's great to hear that you are enjoying its customization features, too. Thank you for sharing your experience with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nephew loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My nephew was so happy to get this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade for serious gamers

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he loves it it is well built and has many features of you are a serious gamer you will enjoy this joystick it is customizable to your liking

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ed,

      We are happy to hear that your son loves the Xbox Elite Wireless Controller Series 2. We're glad you're enjoying its features and found it to be well built. Thanks for taking the time to share!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Better then the first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly you can beat the price if anything eait until it drops to 100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller! I love how everything is customizable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Recommended for xbox and pc gamers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely my favorite controller for the Xbox and PC. My only complaint is that it is my second one as the thumb sticks do end up having drift. The coated grips are great, in my opinion, and I like that the paddles underneath have been adjusted in length and are smaller than the original elite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the standard xbox controller is more than serviceable, having a heftier, customizable option will always win out in my opinion. This controller is awesome.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Curtis,

      We totally agree, which is why we built your new Xbox Elite Wireless Controller Series 2 to be fully customizable, allowing our users to truly make it their own. A gamer is only as good as their interface, so we've done our homework to put together the most user-friendly and helpful interface available. We're thrilled you have found it to suit your needs and fit your playstyle! Thank you for sharing your experience with the community. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the paddles, etc from my old Elite clicked right in place.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great controller well worth the price for it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Zbox controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works like a charm. Would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best controller that Microsoft makes. I had the last version of the series 2 and this one is much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox accessory

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me years to finally buy this controller. I’m happy with it. I’d say this is worth it if you play FPS games (WZ, COD, etc.). Using the paddles gives you the ability to do things like reload or armor up or mark locations - without moving your thumbs from the buttons or joystick. The weight of the controller is legit too. It feels like good build quality. One of the things that this got rid of for like 2 weeks was controller drift. After a couple weeks, it came back but was less intense. All in all I’d say if you are thinking about this and play FPS games, do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ive ever used. Paddles change everything. Suck it up and drop the money, you wont regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bobby

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever , quick responses and management!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, fast delivery, should have purchased one sooner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale and it has been great so far. I havent had any problems. Maybe its because I dot play shooting games or games with a lot of fast movement going on , but I'm happy with my purchase.

    I would recommend this to a friend