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$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16742 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 16,742 reviews
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Changing the trigger stops and tension on analogs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s awesome! Easy to customize, program and use ^_^

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    No back paddles included, great controller.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as all the elite controllers, great grip, feels great in the hands, nice and heavy. This controller doesn’t come with the bottom paddles but I had a another one that I was replacing with this one because my top right bumper broke so I used those paddles and installed on this new white one.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is over all good the buttons need to be sealed more to keep dirt and dust out of them.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 5 out of 5 stars

    Amazing Controller -- Be sure to get insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the prior Elite Controller and loved it. The Series 2 is a noticeable step up. Performs amazingly in every aspect you would expect. I also own a Razer Wolverine Ultimate and the Elite out performs it in comfort, design, and precision. Unfortunately with such high precision there is a down side. - Down side, mico stick drift did start within 3 months of use but again if you have Best buy insurance just exchange it if it ever gets noticeable. - Friends have had bumpers go out but at 6 months of use I have had no major issues.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller, very customizable. Great feel to it too.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Great controller with some flaws

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally gave up on my only elite 2 controller as the bumpers were becoming very unresponsive. I bought this controller sense I have all the elite 2 stuff from the other controller. My only complaint is that when I bought this controller the 3rd trigger stop on the left trigger made it unresponsive and I have read other places where people were having this issue. Instead of returning it which would’ve been a hassle, I took apart the controller and filed down the area where the trigger hits the trigger stop. After I got it fixed and put back together it works like intended and still is one of my favorite controller but I just the fact that I had to fix it myself when it can broken was kinda frustrating when I know plenty of people who wouldn’t even know how to fix it and just return it is annoying

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Elit series 2 controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever! Extended use can make some buttons sticky. Over fantastic. Love the adjustability.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization, Feel

    Rated 5 out of 5 stars

    Xbox elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, feels amazing in my hand every time I hold it, great battery life, love how I can customize it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    For three times the price I expect more.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the controller for about 10 months. It's a great controller but the lack of reliability keeps me from recommending it. A normal Xbox One controller will last 6-8 months for me (No, I'm not hard on my controller I just use it a lot). So instead of spending another $60 on a regular controller I paid $180 for an Elite Series 2 controller. It's a really well built controller, very comfortable for long periods of use, good battery life, and tons of customization using the app. I didn't buy this controller to use the extra buttons on the back or for the swappable sticks/D-pad. I bought this expecting something that would last me longer than a standard Xbox One controller typically does- I was sick of replacing them twice a year. Up on the D-pad has started to double press, while left and right require a lot more pressure. The left analog stick is drifting constantly. The A button doesn't stick exactly but it's definitely not as responsive as the B,X,Y ones. There are some issues with the vibration as well (will swap between slight vibration and jackhammer randomly).

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey James,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since it sounds like it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift is a killer. On 3rd set of elite controllers and all have failed to stick drift and or bumper failing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The last controller you need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The high price tag is worth it and the paddles are a game changer. It feels like a premium controller. I use this controller for steam and pc games. it works great and you charge it with the carrying case.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this remote little pricey but worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First day out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll be updating my review as time goes, but I just want to say out the box first day my gaming experience changed instantly! I do have to get used to the paddles again but no biggie. As of right now this is easily the best $200 I’ve ever wasted.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has already enhanced your gameplay experience. Thank you for sharing what a big improvement it's offered, and we hope you continue to get great results with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    Xbox elite serie 2 Controller

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels amazing right out of the box. The build quality is solid, the buttons are super responsive, and the grips make long gaming sessions comfortable without slipping. The analog sticks are smooth and precise, and the triggers feel great for shooters and racing games. Battery life has been reliable, and it connects quickly with no issues. Overall, this is a high-quality controller that performs exactly as expected—definitely worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Better then expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right thumbstick on my elite 1 controller started to develop a delay in it so I gave the elite 2 a try. I didnt expect anything ground breaking, how can Microsoft really improve it? Well they did, this controller feels much better then the old elite controller. The adjustable thumbsticks are great. You can now have more then 2 profiles accessible from the controller. I've read some are having issues with quality right out of the box with is unfortunate since these elite 2 controllers are hard to get but if you get a good, it's a great investment

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has surpassed your expectations! It's great to hear that you're enjoying its improved design and customization features. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Great controller, but get the warranty!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second in four years. Right bumper broke on the first one, but geek squad replaced it. The new one is just starting to get stuck drift, so I'm going to get it replaced again before the warranty ends. Love the weight of the controller and it feels good. Definitely worth getting here so you can get it covered.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ive ever used. I recommended to 2 family members who bought the same controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    This is an almost perfect controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this is expensive, but you sure get what you pay for. Every facet of this controller announces quality, from the heavy feel, to the long battery life, to the charging cable and dock. It’s all in the details, and I can’t go back to a standard Xbox controller. I also now can’t go without the rear triggers which means I don’t need to click the sticks. I can’t wait to pair this with my Series X in November. I’m a both PS and Xbox gamer and find I play most multi-platform games on the Xbox because of this controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its comfortable feel, long battery life, and customization features. Thank you for sharing that it has enhanced your gaming experience; we hope you have a lot of fun playing games with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A necessity for gamers!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year later… still world perfectly. Honestly , there isn’t much to say about it. I love it, the settings are saved across the board Whether I’m using the controller for my Xbox, pc or Used for my phone - it saves the settings for all the games I want to use it for under its profile. Super easy to get used to, and feels amazing. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Xbox remote ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10yr old son what was the remote don’t think he’ll ever go back to the regular remote after having this one. He likes that you can change the joystick pieces to his comfort and the paddles on the bottom of the remote great. The battery last a long time I am usually charge it for him after three days of use I don’t think it’s ever been dead since he got it and when he plays on for a long time, so it’s definitely quality remote anybody who’s looking for a good remote definitely get this one.

    I would recommend this to a friend