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Customer Ratings & Reviews

$29.99
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The comparable value is $64.99

Customer reviews

Rating 3.8 out of 5 stars with 56 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are positive about the controller's color. However, customers are negative about the button quality, with reports of buttons sticking or not working after a few weeks, and some customers have experienced functionality issues with the controller not working at all.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 56 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    like new!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time buying a refurbished controller from best buy and you can’t even tell! it came very well packaged and looked brand new! even came with batteries!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controls the emotion coming from my butt

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes I think it's just passing gas... but every time this controller rumbles... it affects my bowels!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Came in perfect condition.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's practically brand new. I use it as a dedicated controller for my android phone so I can play Doom 2 on my lunch break. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I was worried about refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually did not know I purchased a refurbished remote and this was a great mistake. I am very happy and it works like new!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a chance on getting this refurbished controller and it works as if it were new

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with Best Buy refurbished items. Can’t tell it’s been used. Works and looks like a new item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refurbished item!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this color combination and the item was in great condition. Use this for PC gaming as well as my Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a refurbished controller and I had doubts,but i was proven wrong. Feels like new at fraction of cost.

    I would recommend this to a friend
  • Cons mentioned:
    Button functionality

    Rated 1 out of 5 stars

    Never buying refurbished again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to see the price for this controller. It was just under $50 and thought it was a bargain. Oh boy was I wrong... The X button did not work!! We had this controller for just a few days and we could never get the X button to work. It was a pain in the rear to have to go back and physically replace it for a new one when I originally had this controller shipped to our house. Although I have to say that the Best Buy team makes thing everything quick and easy. Switching for a new one went super smooth, their staff is so knowledgeable and friendly! But seriously, don't by refurbished otherwise you will have to go change it in just a few days, it is refurbished for a reason...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stuck buttons and has held up fairly well, would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, works exactly as advertised, no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May have been refurbished but you wouldn’t know it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted for my son! Delivered quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished x-box controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as a new one. Never had a problem with my refurbished one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox One Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One Controller works great and great price; easy to setup!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color and awesome Xbox One controller! Great buy, as always with Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent refurbished controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super affordable for a great controller. Looks and works like new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well Worth the Price what an Amazing Deal. I'm Glad I Brought it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I've got the control!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product, great color, best price. Geek squad up!

    I would recommend this to a friend
  • Cons mentioned:
    Button functionality

    Rated 2 out of 5 stars

    Decent but wouldn’t buy again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller seems to be in good shape from the look but several buttons stick making it tough to use

    No, I would not recommend this to a friend