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Customer Ratings & Reviews

$29.99
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The comparable value is $64.99

Customer reviews

Rating 3.8 out of 5 stars with 56 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are positive about the controller's color. However, customers are negative about the button quality, with reports of buttons sticking or not working after a few weeks, and some customers have experienced functionality issues with the controller not working at all.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-56 of 56 reviews
  • Cons mentioned:
    Button functionality

    Rated 1 out of 5 stars

    Refurbished controller not tested well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller but I will need to return it. The top right button does not work well and the right joystick is not calibrated properly causing a slight drift in games. It’s supposedly refurbished, but I don’t believe it was tested well enough. Disappointed to say the least.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed - They Don't Work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to order a second one of these because the first one did not work. Well, the second one did not work either. I returned them both. Also on a side note even though the web site does not tell you and looks they do. They do not come with any of the extras. I would recommend making a disclaimer on products like this. Also, you might want to test them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't put a whole lot of trust in "Geek Squad Certified Refurbished" so I'd pay a couple dollars more and get the retail version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Refurbished controller, so far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished product came bubble wrapped and stuffed into a box, but other than that it looked like new when I pulled it out. No issues with any button responsiveness, has the look and feel of a brand new controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent comfortable controller.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite xbox controller. It’s has a rubber texturized surface underneath it making it very comfortable over some of the other ones. It looks cool to and is my favorite color.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Item received defective. No way it was repaired.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control thumb sticks are out of calibration and move on their own. Horrible practice to resale defective items to loyal customers and make them jump through hoops to return/refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Decent contoler

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this and galixy sticks to boost my gaming and won meany sweat fights with ut

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops out even though xbox emblem on controller is lit. Rebooting no help. Removing batteries and adding new ones, works for a minute or two.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Came broken

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t working fully. Still able to use but came with issues. Was not happy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button functionality

    Rated 1 out of 5 stars

    Poor RB for gamers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The RB button on this controller does not function properly, I have to press it harder than usual for it to work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broken buttons

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my daughter. Select button doesn't work. Disappointed, as this was the first refurbished controller I attempted to purchase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad biy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the refurbished one. It would not stay connected to my Xbox.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we tried to sync the controller to the Xbox it would not turn on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Came with significant stick drift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has problems, the process and price are fantastic

    I would recommend this to a friend
  • Cons mentioned:
    Button functionality

    Rated 1 out of 5 stars

    Controller Drift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and had immediate controller drift :/

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of crap!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the controller and it said it was inspected, but it had white stuff on the right stick and the left stick was loose wobbly and unsupported. It wasnt playable!

    No, I would not recommend this to a friend