Customer Ratings & Reviews

I bought this controller in store, brand new and while the photo looks to be a teal blue backing, it is actually more of a sky blue so I was slightly disappointed with the color. However, the performance is great. Microsoft controllers are always great and this one is no different.

Did not realize it was refurbished until it came (my fault not theirs) however the buttons were stuck, I had to take apart what I could to unstick them. The controller has almost a delay when using

Well built, easy bluetooth pairing, and nice battery life.

This remote honestly changed my gaming, I love the grips that is has on the front and the back of the controller. I was looking into the elite remotes but saw that they were way to expensive so I settled for this hoping it would be good. And it far exceeded my expectations, it’s amazing. The feel for the remote is awesome and the colors are just great !

My theory is, if the cost of a refurbished product plus the cost of Geek Squad protection is less than the cost of a new one, that's a win! The controller is really cool-looking, works great with Bluetooth and the kids love it.

Alright for refurbished. The thumbstick chipped away a bit after a few weeks and the pause button started to stick within the year

Works great. Needed to replace my old controller because it was starting to have the thumbstick creep. This shipped fast, works flawlessly.

This is the first time I buy refurbished and it will probably be the last time. After a few weeks the some the buttons stopped working.

Something is rattling inside but still works most of the time. Except when piece gets stuck in buttons.

The colors on this remote are gorgeous and smooth. The grey and teal is so nice to look at and there were no issues with the remote at all.

Ordered this for my son because he loves red and I like to have an extra remote. Looks brand new!

first time buying a refurbished controller from best buy and you can’t even tell! it came very well packaged and looked brand new! even came with batteries!

Loved this color combination and the item was in great condition. Use this for PC gaming as well as my Xbox.

I was excited to see the price for this controller. It was just under $50 and thought it was a bargain. Oh boy was I wrong... The X button did not work!! We had this controller for just a few days and we could never get the X button to work. It was a pain in the rear to have to go back and physically replace it for a new one when I originally had this controller shipped to our house. Although I have to say that the Best Buy team makes thing everything quick and easy. Switching for a new one went super smooth, their staff is so knowledgeable and friendly! But seriously, don't by refurbished otherwise you will have to go change it in just a few days, it is refurbished for a reason...

The blue looks good, great controllers for PC use. Can’t go wrong with the Xbox one controller.

Amazing color and awesome Xbox One controller! Great buy, as always with Best Buy!

I like the grips on this and the look. Feels like new even though it is used.

Works fine and nice color. Good grip in your hand but it didn’t come with the vbucks

Good quality product, great color, best price. Geek squad up!

Went to the store in UNION, NJ but they sold our already. So the guy helped us order it for me. When I got it, it has scratches, found out it was a refurb. He said it was a brand new. Anyway this controllee has a nice grip. Worth the money. I recommend this.