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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 42 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are satisfied with the functionality, condition, and quality of the Geek Squad Certified Refurbished Wireless Controller. However, some customers have reported experiencing connection issues with the Xbox.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 42 reviews
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox One controller works great also works with my pc!

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this controller is very smooth and can be used for any type of gaming with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased this ... I haven’t had any issues at all with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gaming controller for my laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this control to play online fighting games and is awesome I plenty recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like a new one. It works better than the one that came with it.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. My son is very pleased with it. Does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Controller like new!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minus a few crumbs, this controller was in mint condition and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this control certified refurbished and it works like new.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Controller bing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome. Love my new controller. Want to get another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s literally like buying new controller but it’s cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Xbox one controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition. Works as it should. No issues or complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a controller, nothing wild here. It worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a problem at all even while being refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works ok ..left thumbsticks sticks sometime but still works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device so my other daughter can play together,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged No Grip On Top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Controller Came Out Damaged I’m Disappointed I Didn’t Get A Brand New Controller . Now I got to send it back and deal with the whole process ! Not Satisfied !

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote came in a timely manner in the mail. However it didn't work as it should and my son didn't tell me soon enough to take it back so it was a waste of money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Did not work. Had issues connecting.Returned it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues connecting. Used cable to establish connection. Would lose connection again. So, returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scammed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got scammed with my money got a controller that never works and can't return now as after pandemic

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Refurbished trash

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loses connection to the Xbox. I have to relink it every 10 minutes.

    No, I would not recommend this to a friend
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