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Customer Ratings & Reviews

Your price for this item is $289.99
The comparable value price is $299.99

Customer reviews

Rating 4.1 out of 5 stars with 151 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Controller

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the Xbox Series S's performance and excellent condition, frequently praising its smooth gameplay and ease of use. Many appreciate the affordable price point, making it an accessible option for next-gen gaming. However, some customers reported issues with the controller, including malfunctions and damage, and noted that the storage capacity may be insufficient for some users. A few also mentioned problems with included accessories like the HDMI cable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 151 reviews
  • Cons mentioned:
    Hdmi cable

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came damaged the power cord kept falling out and didn’t come with a hdmi cable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible packaging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came with no type of protection only the game inside a carton box, which had a lot of damage scratches, and some loose parts inside. Sometimes the game doesn't work, it freezes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never came with a power cord or a controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My delivery never came with a controller and the power cord

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Funny you should ask

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never arrived. Wasn’t told reason for delay or even that it would be delayed. However, payment was quickly refunded after my call.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox Series

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for the first 2 days but after that it was completely bricked, with me getting the error code E100

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Received Wrong Item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an Xbox One S instead of Xbox Series S.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished Xbox was junk it was scratched and packed in box with no packing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for an time to time player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series s is best for people who don't play nearly as much it is buttery smooth almost like the series x but it does lack in storage all in all the console was really good really smooth and highly recommended for time to time players

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Performance and graphics, worth over series x?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a series x and are just checking out the S due to the price, then you should definitely get the S, does all what the X does, but plays better 1440p than 4k (human eyes don't see much of a difference), 120fps in 1440p mode, 60fps in 4k mode, great performance abd graphics! Highly recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Best Xbox out there.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, would recommend to everyone! Works great and great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in good condition and works amazing could not have any more to ask

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    False advertised storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good as new. althought it doesnt come with 512 GB it has 364; which is really annoying, but other than that its fine

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Can’t even tell that it’s not brand new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can’t beat the refurbished price, and you’re practically not taking a risk at all buying this Xbox series s refurbished from Best Buy. Only thing to keep in mind tho is that it may not include a power cable of hdmi cable, so you’ll have to use cables you already have.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT PURCHASE THIS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor packaging, just a oversized piece of bubble wrap with all the parts just thrown in. Received it with a bad controller. The joystick looked as if a dog had chewed them up. Could not navigate the home menu because the joystick was stuck in the upward position. Also the controller had ink on it that wiped away fortunately. Took this back to Best Buy and they would not just replace the controller without replacing the entire purchase. Not worth the hassle of having to go through the entire process again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id get a new one on sale, but this is a good option tonsave money.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    As good as new, but a lot cheaper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as new, but a lot cheaper. Console came repackaged with all original equipment, was very clean and works as well as a new console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the xbox it worked very well. The graphics are amazing and it loads so fast. It is 100% worth its price. Every single game has amazing graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great condition, like brand new Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the referbished series s and its way smoother running than the previous gen. Console looks perfect, probably an open box or something because it doesn’t look used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned an XBOX Series X but my son wanted to upgrade so he could play the latest games. I offered a different console but he loved the XBOX so much, he wanted to upgrade to the latest version.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox series s is more convenient to

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Xbox series s it works fine get a monitor 120hz and above for better gameplay and performance

    I would recommend this to a friend