Customer Ratings & Reviews
- Model:
- EP2-14849
- SKU:
- 10148506
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Great for PC too!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this controller not to use with Xbox, but PC. It's worked out great; considering I'm a die hard Playstation fan. I really like the ergonomic feel and fluidity of the joysticks. Well done Microsoft.
I would recommend this to a friendNot bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it might glow in the dsrk but it doesn’t
I would recommend this to a friend- Pros mentioned:Overall performance
Great remote
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Classic controller for Xbox and Pc gaming must have.
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good so far n good price for a Xbox controller
I would recommend this to a friend Xbox remote on pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my pc, im a console player. So for me to be to just plug and play makes it a effortless transition from a game console to pc.
I would recommend this to a friendWhy change the battery cover?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slightly changed from the previous version. I like it all except for the fact that since the changed the battery cover, I need to get a new controller dock/charger. Womp womp.
I would recommend this to a friend- Cons mentioned:Battery life
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Granddaughter loves the controller but mom not so much. They go thru a lot of batteries- not sure if you can use rechargeable
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Gigi,
Thank you for sharing this with us. We are happy your granddaughter is enjoying the Xbox Series S/X Controller.
Happy Gaming,
Katie
Xbox Customer Care
- Pros mentioned:Feel
good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can't go wrong with OM, feels great and works great.
I would recommend this to a friend - Pros mentioned:Overall performance
Great buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel for the controller. Only complaint is the battery pack holder broke easily from popping on and off
I would recommend this to a friend - Pros mentioned:FeelCons mentioned:Battery life
don’t buy with use with rechargeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not connect well to battery, has a good feel but lacks in power and use ability
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry if you're experiencing an issue using your new Xbox wireless controller. Due to its updated design, it may not be compatible with third-party rechargeable battery packs designed for Xbox One controllers. To make it rechargeable, we recommend getting the Xbox Rechargeable Battery and USB-C Cable for Xbox Series X/S. For more information, go here: https://www.bestbuy.com/site/microsoft-rechargeable-battery-usb-c-cable-for-xbox-series-x-and-xbox-series-s-black/6430661.p?skuId=6430661
Hope that helps,
Chuck
Xbox Customer Care
Xbox
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Xbox controler really nice didt love tje color out of the box
I would recommend this to a friendreplaced original controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller that can replace controllers across multiple generations.
I would recommend this to a friendGreat controller, love the all white color scheme
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You know what this is. Xbox always delivers a great controller. I find this to have less of a “grip” as other non-standard controllers. (Forza, 20th Anniversary have better grips) but on sale this is great everyday controller for xbox or PC.
I would recommend this to a friend- Pros mentioned:Overall performance
Excellent Controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer the old style d-pad, but otherwise no complaints. It's an excellent controller.
I would recommend this to a friend - Pros mentioned:Feel
Cool vibe and look
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged but ruin right front. Very nice look and cool feel
No, I would not recommend this to a friend - Pros mentioned:Overall performance
great controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this when i bought my new system and i love this controller
I would recommend this to a friend - Pros mentioned:Color
The blue bomber
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It goes great with my décor I love the color blue and just adds more color for my room
I would recommend this to a friend - Cons mentioned:Buttons
Classic controller. Very sensitive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but fragile. Buttons can get overused and stuck
I would recommend this to a friend - Pros mentioned:Overall performance
Game
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson was really pleased with his gift. Good quality, good performance, exactly what he wanted, couldnt be more pleased.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're delighted that your grandson is enjoying his new Xbox wireless controller. It's wonderful to hear that it was exactly what he wanted, too. Thank you for sharing his experience; we hope he continues to have a lot of fun with this controller.
Best,
Chuck
Xbox Customer Care
Descent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall. However both controllers broke into almost 2 years of use. One right stick floats off to the side on the screen, the others LB button broke. Unsure whether it was natural wear and tear or what, but will be needing to replace them.
I would recommend this to a friend