Customer Ratings & Reviews
- Model:
- EP2-14849
- SKU:
- 10148506
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Its Ok.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bluetooth on this controller is finicky. It will disconnect and connect randomly even though I am sitting close to my computer that it is connected too. I took a USB-C cord to connect it to my computer to improve the connections. For a Microsoft product that is connecting to Microsoft's Windows, its a shame that it doesn't have a better connection.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue using your new Xbox controller when connected to Windows 10/11 PC. If you haven't done so already, we recommend making sure that its firmware has been updated and that the latest Windows service update is installed. For assistance, please go here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Big Bs Rad Reviews
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this controler discounted because it was a return. It had issues and probably shouldn't have been resold. Then we find out when we returned it that the controller numbers didn't match the box numbers. So i wont be buying anymore discounted items from Best Buy.
I would recommend this to a friend- Pros mentioned:Grip, Overall performance
Worthwhile accessory
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This coming controller is high quality.The front part is a smooth satin while in the back it has been extra grip beading on the bumpers.Good quality control on it.
I would recommend this to a friend Great looking controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functions like you would expect but looks better than solid color controller
I would recommend this to a friend- Cons mentioned:Battery life
Super comfy, AA battery-powered, need dongle 4 PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable controller. This thing is so close to being perfect, except that it's not rechargeable, and uses regular AA batteries. Not sure why Xbox would go with regular batteries, but this was a huge let down. Tried to use on PC, and doesn't work on Fortnite....need to buy the xbox dongle to make it work. Ultimately decided to return.
I would recommend this to a friend Nice enough to play games on the computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice controller to use especially since I got for Pc gaming
I would recommend this to a friend- Pros mentioned:Color
Video games
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 controllers for grandkids for Christmas. Each one has their own color.
I would recommend this to a friend - Pros mentioned:Overall performance
Controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a sturdy controller but goes out too soon where you have to purchase a new one almost every 3 months
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry if there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Wieners Controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item to go with the XBox. Loved the ability to order and have it delivered so soon
I would recommend this to a friend- Pros mentioned:Overall performance
Game controller
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Good quality. I would highly recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, but it's the only controller I've ever used, so not aware of comparable brands performance.
I would recommend this to a friend Cool color effect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Birthday present for son, so far it’s working perfectly. The color scheme on this controller is pretty unique as it changes color depending on which direction you look at it from.
I would recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system is fun on-line play is great great for the whole family
I would recommend this to a friend Love the Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No matter if in using it for a xbox or an Ipad, the versitility of xbox controllers is great
I would recommend this to a friendXbox one controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase , I glad that I bought this controller in Best Buy
I would recommend this to a friend- Pros mentioned:Color, Feel
Really nice controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this new xbox controller feels so nice in my hands and the color just looks way better in person. it almost feels like it makes me a better gamer.
I would recommend this to a friend - Pros mentioned:Feel
Nice new feel...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a nice new feel....Only problem I had was that it doesn't fit in my charging dock from previous controllers.
I would recommend this to a friend - Pros mentioned:Color, Grip
Great Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my wife....she loves it!!!! The ombre color scheme is very unique and cool and the added grip with the rubber backing on the controller is great!
I would recommend this to a friend Works well for PC!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to connect to my PC and it was so seemless and worked as it should. Though I do recommend that you install the xbox accessories application to update the firmware on the controller to prevent random disconnections. Other than that, the super clicks buttons are satisfying
I would recommend this to a friendWorks as intended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. Bought for windows pc to work with Bluetooth and works well.
I would recommend this to a friend