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Customer reviews

Rating 4.7 out of 5 stars with 35151 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1229 Showing 24,561-24,580 of 35,151 reviews
  • Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Bought for windows pc to work with Bluetooth and works well.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    Nice looking controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, smooth controls. One button is a little loose, but have replacement plan so probably will exchange.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying the look and performance of your new Xbox wireless controller, but sorry to hear there's an issue with one of its buttons. Every Xbox wireless controller from Microsoft comes with a 90-day limited manufacturer warranty so if you'd rather not exchange it, our team at Xbox Support may be able to assist here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good for now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Let's see if it last. Like the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works perfectly I bought it to use with my Xbox 360 but it wouldn't work so now I use it to play games like GTA 5 on the Xbox game pass app on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was just as advertised. Works great and was delivered fast!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice controller but a little expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and feel. I do think the price is a little expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great my son brought this for his game system. It was on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift and they loved it! Quick delivery and great quality

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    It works.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works, decent d-pad but the buttons are a bit mushy…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement controller for gaming. Does what it is supposed to do.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 3 out of 5 stars

    Another unsatisfied Xbox customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth Xbox Elite Series 2 Controller I have returned b/c of either drifting, trigger switches not working on all three levels, or buttons broken. Very unhappy with the QC on this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color but in the end still a xbox controller they just dont last have to get one a year.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Grips are great. Much better than last gen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than last generation. I especially love the grip they added on the back. The share button is cool too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful love to buy Xbox wireless controller from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So perfect! Bought this one as a replacement for my controller because my analog sticks were getting drifty and the new one is so fresh! It bounces right back! No drift! Works great! And I like the d-pad, it’s different from my last controller’s d-pad but I like it. more comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Served me well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt great in the hands, and looked amazing. Had zero issues for about 8 months until the thumbsticks started drifting. As of now, 11 months later, the controller is basically unusable, as both thumbsticks drift has degraded to near uselessness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Xbox controller. No issues, no bells and whistles. It’s exactly what it says. Works with Xboxes and PCs and anything with bluetooth. Could probably pilot a submarine to the titanic.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for an Xbox or a PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost the perfect controller. If you need an extra controller for whatever Xbox One or above you have, or for your PC, this works great. My only complaint is the clickly D-pad, I prefer a softer one, but that's just personal preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plan on keeping it as a backup. Perhaps use it for PC gaming too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very responsive to the game - we really have used it and its not failed

    I would recommend this to a friend