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Customer reviews

Rating 4.7 out of 5 stars with 35154 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1247 Showing 24,921-24,940 of 35,154 reviews
  • Rated 5 out of 5 stars

    Got the best deal at Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and Play. Got the best deal at best buy. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller but missing motion control

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller but unfortunately, it's missing motion control. This and the previous model is pretty much identical except this new version has a better grip texture and USB type C port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this for my son. No problems with the buttons and joysticks on the controller. Great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Nice upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. I thought I would use my Xbox One controllers with my new system but these work so well I changed my mind. Crisp feel!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. I have a suspicion the D pad is acting up a tiny bit, but otherwise have enjoyed it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    another solid xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very solid controller. it feel great when using it to play game on the xbox. the red is not actually that red as compared to the advertisement photo so don't worry. the quality and built of the controller is reliable and solid, but like other third-party controllers. for the price, i wish the controller have all the extra features as the PlayStation controller, but unfortunately it does not. overall i do love the controller and how solid it feel when using it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the clean white look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a fan of white. Picked this up during Black Friday sale for a great price. Also purchased the dual charger.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    xbox one series x controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little smaller than previous controller, has a grip texture on back and on triggers which is cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stellar Swift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product not perfect paint will start to peel of after 2 months depends on usage got the warranty for this will be returning it soon so I have multiple controllers I try not to used the same over and over so that it last. At most 8 to 10 months before returning. Tips buy the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The GOAT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best designed controllers of all time! Compatible with Xbox, PC and even phones now! What the heck!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly I don’t have any issues with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints from the user. Does kinda suck that he always has to reconnect the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product with unbelievable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless controller for Xbox is a great product and very convenient use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great and has helped make my gaming experience better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the small upgrade they did hope they have some patches soon for some of the glitches with system having but the controllers are great! share button works flawlessly and new d pad is awesome. and now at 20.00 off to wish would have waited to get blue one till now

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    They are good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a remote controller that does what it is supposed to do ... Control my life =)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't have a great experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this controller immediately because the left stick was grinding on the inside of the controller. You could see scratches on the plastic and the movement wasn't smooth. I assume this won't be true for all controllers but after this I just upgraded to the Elite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Own several will continue to purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are tricky reviews. I've had some of these controllers last awhile and some wear out faster than others. I'm a casual gamer, not some youtube, twitch channel streamer. They feel sturdy, the buttons are all nice. Xbox controllers are designed great. I think the joysticks could use a little tweaking, but over all I buy a new one every 6 months or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the money purchased as a Christmas gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One size fits all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing controls your gameplay. The feel is just the same as I remembered when I last played and Xbox which was the 360. The rumble works great. And the controller size is perfect for adults and child size hands. My 5yr old can use it too without any issue.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Camilo,

      We're thrilled to hear you are enjoying your new Carbon Black Xbox Series X/S Controller! And, excited to hear you have brought the rest of the family on board! We're happy that your young one is finding the controller just as comfortable and usable as you are, and that you both are enjoying your time. Thank you for taking a few minutes to share your story with us, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft