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Customer reviews

Rating 4.7 out of 5 stars with 35166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1319 Showing 26,361-26,380 of 35,166 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and great value. I also got the rechargeable packs for 2 controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to play our new Xbox we needed a 2nd controller. This was a great value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New controller with problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newer updated controller that takes a usb-c charging cord which I did not know at the time so had to purchase a charging cable also. Only problem is the "A" button is sticking already and squeaks when pressed and the controller is only a week old...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry there's an issue with the A button on your new Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable controller, generally stands up to the kids who are heavy Xbox users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome free gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i first bought the xbox series s i got it during the black friday sale. But a few weeks after i save it was on sale again for the same price but you get a free controller. So i had to repurchase and return the other one so my bf can have it in time for his birthday. This was a good deal and i would recommend the system to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controller. Connects to my Samsung TV very fast and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking controller. Came pretty fast. Ordered it for my nephew birthday & he LOVED IT!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel, nice color, works perfectly. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He uses these remotes for the grandkids when they come over on the weekend..now we have enough for everyone to play together

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Red color awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The red color is great very nice feel good and look good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the awesome cool blue color, don’t buy imitation brands

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good Controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Feels good in your hand. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle and great color. Recommend and will purchase another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PC also...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to move to USB-C or have elite style buttons, then go for it. Not sure if this is the latest version of BT but it’s nice you don’t have to use an adapter anymore for PC.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale. Kids love the color. Great durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and feel of the controller, its very nice can't wait to use it on starfield release.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vibes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the blue virant color and reliability of the controllers from Microsoft.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Is there any other option?

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving this product two stars because I'm having to purchase a ridiculous amount of controllers as they seem to just quit functioning properly. Stick drift and other weird problems seem to be a regularly thing with these. But this one a replacement for my previous one just like it. Unacceptable but we don't have much of choice it seems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NIce Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson. His favorite color is blue. Let's see if it lasts. He's gone through 3 already. LOL! Wish the prices would come down, but that is not BestBuy's issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Got it for my boyfriend on Valentines' Day and he loves it. :)

    I would recommend this to a friend