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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35193 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1435 Showing 28,681-28,700 of 35,193 reviews
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but get the warranty if you play alot. They always break after a few months so might as well get a new one with the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    no more controller chaos

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE new controllers! It works great & the AQUA Shift Special Edition is a fantastic color combo! I get tired of kids being sure that someone has their 'new controller'- so, I got each kid their own color for Christmas. Problem solved- mom wins!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product. Best Buy makes it easy. Easy to buy and fast delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works well with my pc and it is great if you want to use a wireless controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What else shouls you expect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels great light weight love the share button takes a little getting used to but a great buy for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product must-have for Xbox, playing a game wouldn't be the same without the controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you think your new Xbox Series X/S Controller is a must-have! The optimized design and configuration of your new interface is truly a step-up from past models. We're happy you love the experience it hosts! Thank you for sharing your feedback with us. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy a playstation remote for my xbox s......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    finally got the red controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only place un town that had the red series controllers.It had the play and charge cable with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remember when people called these "paddles"?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's green! It's got a better directional pad than the kit controller! What's not to like?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller especially for gaming. Especially if u can get a open box

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got a defective one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine while it is connected with the cable. However when I am using it with the battery it did not work. Maybe I got a defective

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be some good improvements over earlier versions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won’t regret this purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great remote. Everything definitely feels more responsive compared to the original controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Not the sturdiest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color, really like the texture, kinda like the smaller size.. and absolutely hate that my 1st one broke within a week. I had to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my daughter. It has updated features which she says are great. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    1 month blues...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was great! Love the Color! My controller stoped working after a month. Now I have to pay $20 for the protection to get another one. Smh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controller for my Xbox and very satisfied. Such a smooth controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote no issues other than needing a new charger because it is different from old controllers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super unimpressed with the build quality of modern Xbox controllers. The Bluetooth connectivity is a joke.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than old gen

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement over last-gen controllers. Triggers and bumpers feel better.

    I would recommend this to a friend