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Customer Ratings & Reviews

$94.49
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Customer reviews

Rating 4.7 out of 5 stars with 35014 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 510 Showing 10,181-10,200 of 35,014 reviews
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    *** Buyer Beware! Good looks BAD quality! ***

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this controller. I bought it because the see transparent red plastic looked awesome and reminds me of the 90's and all the see-through tech of that era. However, that's the only good thing that I can say about the controller. I only owned it for 5 months before it started having insufferable stick drift! While I'm playing a game, it just randomly starts to look up to the ceiling and I'm constantly having to bring it back down. Also, I'm not rough with my controllers and I only game like 3 days a week for a couole of hours. Anyway, no matter how many times I took it apart to clean it, nothing worked! This is by far the most expensive and worst xbox controller I've ever owned. I still have the controller that came with my Xbox Series S when I bought it 4years ago, and its a little worn, but still works perfectly. I also think that's what upsets me the most. It's not just the stick drift, it's he fact that I didn't even need a new controller. I just bought this one because I loved the look of it. Unfortunately, though not only was it more expensive than any xbox controller I've ever had, it was also by far the worst quality. And now, after reading the reviews, I'm seeing many one star reviews from gamers that say the same thing about the stick drift problems, so I know that I'm not the only one who's had this issue. Microsoft needs to do better. Especially if we are paying premium prices for these "special edition " controllers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. The new controllers feel better with the grips on the back. The triggers and bumpers are significantly quieter so for gamer parents with infants these are much better than the Xbox One.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chuck,

      We're excited to hear you love the Shock Blue colorway of your new Xbox Series X/S Controller! It's our favorite too, and we're happy you have found it to match the aesthetic of your home setup. Whether it simply be the color, or the optimized user experience and interface it hosts, we're thrilled you've been enjoying your sessions with your new device. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the color shade. The colors made the controller stand out from the rest of the controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Xbox remote so it's a typical quality of any skin you buy but the color is beautiful and unique.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controlelr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is so cute and pinn perfect works great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from the Xbox One Model Versions. I do recommend this colorway or the blue/red. Also grab the insigma reusable batteries from best buy. Saves the trouble from constantly buying batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat the Xbox controller. The white was popping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel the real power

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to play with this control, I feel light, the softness of the texture is ergonomic, and I like the control I have over the gameplay on my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the ps5 controller but does the job. Feels good to hold and works great on pc. Easier to setup for pc use compared to the ps5 controller. Bought 2 of these while they were 20 dollars off. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the color of the controller. Would love to have the more advanced controller available, but he is happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's blue!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several controllers, they all work great. This is just the requested color for a family present.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Top notch design

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best designs Xbox has come up with. One of the only controllers I almost don’t want to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MS controller best for use on system.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller haven't had any problems with heavy use. keep them clean they should last a few years.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    So much better!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. I did not think there would be much difference between these and the originals for Xbox one, but these are way better. Reaction time is faster, and the feel is light years better. So cool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy for the best product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it during the end of black friday and cyber monday at a great price. Has worked really great for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good old fashion controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good normal xbox controller, bought this one to replace the last controller I bought from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Lady in red!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox controller has established itself as the top controller in gaming IMO. Now you add this sexy color combo of race car red, white and black!? It’s a no brained if you’re in the market for a new accessory!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you like the new Pulse Red colorway! We were excited to unveil that option, it's one of our favorites too. We're happy to hear you are enjoying your time with your new Xbox Series X/S Controller! Thank you for sharing your thoughts. We're proud of the package we've put together in your new interface, and glad you have found it to be a beneficial addition to your next-generation gaming setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing and valuable buy. It has been a couple years and has maintained through drops and clumsiness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. My daughter in law picked up for me bc i dont live near a best buys and i could not have it shipped. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cute and functional. My wife really liked it and enjoys using it a lot.

    I would recommend this to a friend