Customer Ratings & Reviews
- Model:
- EP2-14849
- SKU:
- 10148506
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.
This summary was generated by AI based on customer reviews.
Sleek
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks sleek and new. Easy to handle and use. Nice and new
I would recommend this to a friend- Pros mentioned:Overall performance
i bought it for a friend, and now I want one...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is Beautiful. honestly, grab yourself one if you see it in stock. feels great in your hand as well. I bought it for a friend, and now I want one...
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We have to say, you are a really good friend. And, good news: there are plenty to go around! Thanks for taking some time to share your story with us. We're excited to hear you are enjoying your new Xbox Series X/S Controller, and that you're loving the new Pulse Red colorway. Gaming socially is our favorite way to play, and we're thrilled to be a part of bringing friends together.
Happy Gaming,
Brad - Xbox Customer Care
- Cons mentioned:Battery life
A great first-party controller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loave the white design, and the build quality is up to snuff. Wish it came with a rechargeable battery though like its competitors all do now by default.
I would recommend this to a friend - Pros mentioned:Color
Xbox controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color and lights up are awesome. Controlls are nice and smooth
I would recommend this to a friend Universally Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this with everything besides an actual xbox. Works great with my ipad, macbook, and windows pc/laptop.
I would recommend this to a friend- Pros mentioned:Color
Great color scheme
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the red, white and black color scheme of this controller. I needed a replacement for the one that came with my console and this works as expected.
I would recommend this to a friend - Pros mentioned:Color
Great controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this controller especially the color. Got purple thumb grips. Looks great.
I would recommend this to a friend Standard Xbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Standard Xbox controller. No complaints or issues.
I would recommend this to a friend- Pros mentioned:Design
a beautiful design
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Xbox Series controller. it satisfies all needs and boy is that design fine.
I would recommend this to a friend Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice look good controller works good with no issues
I would recommend this to a friendXBOX Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for the price. Works great on a PC.
I would recommend this to a friend- Pros mentioned:Color
I LOVE THE PINK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CUUUUTE WORKS AWESOME (AS USUAL) I LOVE THE COLOR SO MUCH, I WISH THEY HAD A BABY PINK BUT THIS STILL FITS IN MY SETUP
I would recommend this to a friend - Cons mentioned:Stick drift
Good controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller stick drift is an issue but Best Buy was awesome with the totaltech warranty.
I would recommend this to a friend Bluetooth Mode Issues- Hold off if PC use case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on launch day. Okay build quality- the anti slip material feels kind of cheap but that is by design. It takes a bit to get used to. The buttons are firm but I have been more impressed by cheap Logitech basic controllers, we will see how long they last- will update if they go out. Excellent lightness Has intermittent disconnection issues- maybe I got a lemon but a firmware update made them less frequent. I'd pass on this until they sort out the Bluetooth issues. My main use case is on PC in bluetooth mode. Have tried on various different PCs with different bluetooth adapters and with latest Windows 10 20H2 update, and Xbox accessories app and latest app updates. Still this issue occurs. All in all it's not a bad mid tier controller. The triggers are an improvement for sure.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Xbox remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote works great for me, allows me to practice against myself on madden
I would recommend this to a friend- Pros mentioned:Overall performance
Great product. Great customer service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, great prices very good. Customer service will buy again. 
I would recommend this to a friend - Pros mentioned:Color
Love the pink
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller! Great color! I had to get it! Pink is the greatest
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super pretty and works like it should. Love this controller!!
I would recommend this to a friend - Pros mentioned:Grip
Awsome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The grip is comfortable easy to connect to my system
I would recommend this to a friend - Pros mentioned:Color
Favorite color is red
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this color combination for this controller and its easy to see when you have the room dark.
I would recommend this to a friend