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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35174 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1295 Showing 25,881-25,900 of 35,174 reviews
  • Rated 5 out of 5 stars

    Needed a replacement controller, easier to hold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice improvement over the base xbox one controller I'd been using, mostly because of the grips on it. Would recommend buying with rechargeable battery and usb c cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lime green

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller to add to collection, wont be used very often as i collect xbox controllers. Was on sale at the time of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the new remote! The controls feel so much more crisp! New controller needs a new charging cable as it is not the same as the previous versions, but definitely worth picking up.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you love the optimized design and improved functionality of your new Xbox Series X/S Controller! We're happy to know that, in the heat of next-level gameplay, you'll have the right interface to help conquer your enemies. Thank you for taking a minute to share your story with us! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Exactly what you asked for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what you asked for…….. except for the fact that it isn’t the cheap (discounted) version of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The red one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was great great price and great warranty. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product smooth and quick release buttons. Xbox products are the best. I highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this controller is wonderful. We will find out more at the 9 month mark.. where most controllers get the drift issue..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controller bought March 2 2021 . Still works so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will only buy my controllers from Best Buy. Every time I’ve tried to save a few bucks going through Amazon there has been defects. Shipped and arrived in the blink of an eye.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY IS CORRECT FOR THIS STORE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described, great price also $5.00 credit from previous purchase. Ordered online very easy, pickup was very easy and speedy. Customer service very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected right to my Xbox with no problems at all. Buttons don't stick, and joysticks move fluidly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for broken Xbox controller. Plug and play... it's just that easy and it work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very light weighted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very light compare to older versions, doesn't have technological features but who needs that, is a controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My sons enjoys this product very much although it’s very expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Standard quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is your run-of-the-mill Xbox controller it is texturized at the handles it’s quiet and feels it’s good quality there’s nice snap back on the triggers they’re short throw triggers as well this control comes with an extra button to screen capture it’s not that big of a deal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good & reliable controller, it’s very fluid & responsive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    new xbox series controllers review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have discovered that they (Microsoft) is not building the new controllers like they use to. FOR THE FIRST TIME, my XBOX controllers are failing after about a year. The left thumbstick has failed (this is usually used for sprinting in all FPS games). My old XB1 controllers still work when these new ones have failed! Also, i notice that the ABXY buttons "stick" causing a double tap which is annoying when you are writing a search. I also think that at this point, there should be some rubber around the handles for more comfortable feel but that is reserved for the premium controllers. The capture button is nice but MICROSOFT put zero thought into their controller versus the PS5 an even the SWITCH controller. BUY THE INSURANCE IF YOU BUY THIS!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft really knows how to build a controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a perfect controller. Really good ergonomics. My favorite controller out of the 3 major gaming consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller comfortable. Very durable and the loud color makes it stand out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome minimal upgrade from XB1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller already but the bare minimum upgrades from XB1 gen is massive. Like the ridges and the d pad. When on sale this is perfect. Wish I had a next gen console to test for latency and stuff.

    I would recommend this to a friend