Customer Ratings & Reviews
- Model:
- EP2-14849
- SKU:
- 11551569
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote works great according to my son. Just wish xbox remotes didnt break so easly.
I would recommend this to a friendXBOX S controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good controller. Light and responsive. Good paddle control.
I would recommend this to a friendGood job
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing controller. Works well. I like how I can be connected to PC via Bluetooth.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you are taking advantage of your new Xbox Series X/S Controller's cross-platform functionality! We've designed the Bluetooth connection to be seamless, and we're thrilled to know that has been your experience. We're happy to be a solution for you! Thank you for sharing your feedback with us. We appreciate it, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cant go wrong with this controller. Definetly an upgrade
I would recommend this to a friendNew Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller came as new without issue and received on time. Nothing more that I can say except, thanks.
I would recommend this to a friendWorks As Advertised!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works with all models of Xbox! The controller feels nicer than past ones I’ve had. I got it in red.
I would recommend this to a friendDecent controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good controller. It seems to drift from time to time tho.
I would recommend this to a friendGood Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not one problem. This controller came in handy, because our other controller wasn't working right.
I would recommend this to a friendWorks on both systems
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, use it for my Xbox one since I don’t have the series yet but it performs just as well
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
No matter where you are finding a use for it, we're thrilled to hear you are enjoying the next-generation experience your new Xbox Series X/S Controller offers! From improved grip textures, to button functionality, to new colorways and design features, we're proud of the unit we've put together, and happy you have found it to your liking. Thank you for taking some time to share your thoughts with us! We're glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
Xbox series x controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale for $40 around the holidays. Great deal!
I would recommend this to a friendController
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same as the xbox one controllers no need to buy it except for the photo button.
No, I would not recommend this to a friendXbox controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a replacement for the old one. Buttons feel nice and tight. Works great
I would recommend this to a friend- Cons mentioned:Stick drift
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s constantly disconnecting and it’s already stick drifting
No, I would not recommend this to a friend Connection problem for PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller itself is great. I use it for my laptop. For some reason, it disconnects every 10 or so minutes. I've tried troubleshooting with no success.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Rick,
We're sorry that there's an issue using your new Xbox wireless controller with your Windows 10 laptop through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work as expected. Very easy to pair with Xbox series S. No issue so far.
I would recommend this to a friend- Pros mentioned:DesignCons mentioned:Stick drift
Terrible stick drift within a month.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft controllers have a great design but major design flaw. They are well known to have stick drift. Have bought so many controllers including the supposingly "Elite" version. Only thing elite about is is the price and how fast they fail. I play mainly Apex. Lots of stick movement.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Brad,
We're sorry there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. We recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Quality piece.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my old controller. Glad they went usb-c. Color doesn’t stain easily
I would recommend this to a friendRemote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for my old remote. Worked as expected.
I would recommend this to a friendAwesome controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller works just as expected and is even better than last gen with all of the new features
I would recommend this to a friendAlways buy extended warranty on these remotes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.haven't open yet so not sure how it works hope it will last longer than six months like all the others
I would recommend this to a friend