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Customer Ratings & Reviews

$117.75

Customer reviews

Rating 4.7 out of 5 stars with 34957 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, appealing color, comfortable grip, and excellent design. They also appreciate its ease of use, impressive compatibility, seamless connectivity, and great price. However, some users have noted concerns regarding battery life and issues with buttons sticking. There are also occasional mentions of minor stick drift and the product's size being a point of contention for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 461 Showing 9,201-9,220 of 34,957 reviews
  • Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    Great controller but one problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but the buttons can stick overtime. I’ve had two of these same exact controllers and unlike the 360 controller, the series x’s buttons have gotten stuck or have become sticky over a brief period of time using them. If it wasn’t for that this would be my favorite controller of all systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a vibrant beautiful controller thay works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does it look cool, but works well. Highly recommend if you need another controller. BB has a sale or did have and great price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and most durable controller out there. I’ve replaced a few of these over the years due to the kids being irresponsible, but to say the least they hold up pretty well before they give in. I’ll keep purchasing these as long as they keep there durability.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same controller feel, new functions. I do like the share button added to quickly record and upload videos and screenshots. Short press for a screenshot and long press for a video. Only wish they came with a rechargeable battery pack from the start.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Starfield controller.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome. What a great design concept.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and it's very light weight. My kids love it

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick Drift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controllers. Didn't last as long as I would have thought. Kids had issues with stick drift in about a years time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one was swapped out with an old one,but they sent a new one

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller if you like blue.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller controls like the other ones I have. But it's blue. The others are black, but the blue is a nice change. Some of the buttons are black, but others are blue. I'm not sure which I like better. I'm thinking the blue. But maybe the black.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      We appreciate you taking some time to share your thoughts, and think we can help settle this issue: the Shock Blue colorway is the clear winner! It hosts both colors! But then again, maybe the original black colorway is better? Either way, we're happy to have you as a loyal customer, and thrilled to hear you are enjoying your new Xbox Series X/S Controller.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Xbox Controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! The back of the device has a nice grip texture that the standard black and white controllers to not have. Highly recommend - especially if it is on a discount!

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Best Buy Employee

    Rated 5 out of 5 stars

    Favorite Controller!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love the color purple, so when i saw this controller i was extremely excited to buy it! I use it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my lil sister, she loves it, works just as good as any other controller, works with Xbox, phones, PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX remote

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - my son loves having the extra remote so he can play with more people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    service is excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    +++++AAAAAAA++++++++ excellent product and good quality I highly recommend it and the service is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and when on sale it’s the perfect buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his controller. Works great just like it should!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    New Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fells better than the xbox one controller. Haptics are pretty good and does being a better feeling to gameplay for certain games

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great new color!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control is beautiful! If you're looking for a new controller, you cant go wrong with this color, It looks even better in person!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great controller with amazing price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bold black style with under side grips and grips around the joy sticks it really helps for my games when im sweating lol

    I would recommend this to a friend