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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35096 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the product's overall performance, spot-on color, and great grip, often praising its design, feel, and ease of use. They also appreciate its impressive compatibility, seamless connectivity, and good price. However, some customers have experienced issues with battery life. While stick drift was mentioned, it was often described as minimal, and a few users also noted concerns regarding the size and sticking buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1045 Showing 20,881-20,900 of 35,096 reviews
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! It’s feels so amazing while playing and it’s a very nice color!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you love the Carbon Black colorway of your new Xbox Series X/S Controller! And, happy you have found the overall interface to be comfortable and intuitive. We're thrilled you are pleased with your purchase, and appreciate you taking some time to share your feedback with us. Thank you for sharing your experience!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller. It is way better that the one come with gaming consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    ,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loved it, snd loved the color Said I was the best Mimi ever

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    packed well, shipped fast, easy setup, overall great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox 1 controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, fits perfect in your hand and is very easy to use

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Justin,

      We're excited to hear you've found your new Xbox Series X/S Controller fits perfectly in your hands, and has provided you with the in-game precision and dexterity you were looking for out of your next-generation interface. We're happy it's been easy to use so far! Thank you for taking a minute to share your experience with the community. We appreciate your insight, and are glad you're pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    X box remote control

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is serving the purpose it was bought for. My kids love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to be a welcomed addition to your family's home gaming setup! Your new Xbox Series X/S Controller has been designed to give our users the in-game control they need, and to do so comfortably. We're thrilled your kids are enjoying their time with it. Thank you for sharing your story! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. It is a comfortable controller for hours of playing time.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Blue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great second controller for my new Xbox, like the blue color, and light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great additional controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to handle! Doesn’t feel “crowded”. Great controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to handle! Doesn’t feel “crowded”. Great controller!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good remote it has rubber feelings to it and the color is out standing

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Decent Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good controller but stick drift happens every few months. Seems like I’m constantly replacing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had any issues with it after a month of the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like I expected it to. It is very easy to set uo and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller XboX

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller. No issues since purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Really enjoy it better than the last Xbox controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Gabriel,

      We're thrilled you've noticed the many improvements and design changes we've made in your new device! We've updated nearly all aspects of your new Xbox Series X/S Controller, including everything from its grip textures to functionality. We're happy you have found it to be a comfortable, optimized addition to your home setup! Thank you for sharing your thoughts, we appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox one controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers are my favorite, and the color ok this one is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nothing new but it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality game controller. Nothing new, no updates, but it works good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Marmar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves his controller. All his extra money goes to his games and game system

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pulse Red

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his new controller. The color is awesome. Thanks Best Buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled your husband is enjoying his new Xbox Series X/S Controller, and excited to hear he loves the Pulse Red colorway option! Whether it be the optimized user interface, vibrant color, or simply the whole package, we're happy to be a valued addition to your family's gaming setup. Thank you for sharing your story with the community! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft