Customer Ratings & Reviews
- Model:
- EP2-14849
- SKU:
- 6625566
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Very Good !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied, my son loves it. I would repurchase it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Fabia,
We're happy your son loves their new Xbox Series X/S Controller, and excited to hear you've loved the experience so much you'd buy again! We're proud of the enhanced features and interface hosted by your new device, and thrilled to be a welcomed addition to your family's home setup. Thank you for sharing your story! We appreciate it, and are glad you are pleased with your purchase.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Color
Xbox series x controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller bright red color I have no complaints with it
I would recommend this to a friend - Pros mentioned:Color
Great Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my series x, awesome color and freshly upgraded!
I would recommend this to a friend Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves it. Only a month old, but so far, so good.
I would recommend this to a friend- Pros mentioned:Color
Blue controller.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a nice controller it’s blue and it’s got good clicks feelings.
I would recommend this to a friend Good replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son as a replacement. Controller works as expected.
I would recommend this to a friend- Pros mentioned:Design
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox has really outdone themselves this time best controller ever
I would recommend this to a friend - Pros mentioned:Overall performance
Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quality product, I recommend it, will buy again. Thanks
I would recommend this to a friend - Cons mentioned:Battery life
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sons new favorite control. Works well. Only issue is it drains batteries fast and this new version doesn't work with our rechargeable batteries
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad that your son is enjoying his new Xbox wireless controller for the most part. Due to its updated design, it may not be compatible with third-party rechargeable batteries made for Xbox One controllers. If you'd like to make it rechargeable, we recommend the Xbox Rechargeable Battery and USB-C Cable for Xbox Series X/S. For more information, go here: https://www.bestbuy.com/site/microsoft-rechargeable-battery-usb-c-cable-for-xbox-series-x-and-xbox-series-s-black/6430661.p?skuId=6430661
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
It does it's job
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected performance. Nothing fancy nor out of the norm.
I would recommend this to a friend - Pros mentioned:Design
Great Design
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Love the new design of the Xbox Series X controllers
I would recommend this to a friend Functional and easy to set uo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My great grandson is the user of this product, at 8 years old he was able to set it up and use it with minor directions. He is extremely pleased with it which makes us happy
I would recommend this to a friend- Pros mentioned:Overall performance
Product works as intended, poor delivery service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When purchasing this product with a warrant, be careful as it can lead to extended delays and irritating phone calls trying to track down where your package is. I spent hours (including being on hold over 10 times) trying to find where my package was left in my apartment complex. The delivery driver took a terrible picture of the package when leaving and was awful trying to get a hold of when I could not find my package (how hard is it to leave at the main office?). Overall, product had no issues but I was disappointed in Best Buy’s delivery service company, “Roadie” and am unsure if I will be returning because of the lack of customer service from them.
No, I would not recommend this to a friend Its a controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just like the stock controller. Connected easy. No issues
I would recommend this to a friendSubtle but appreciated upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Christmas present for my little brother and he loves it! The textured grips are a big upgrade over the slick controllers that the console shipped with and although subtle the triggers feel better than other models. Neither of us makes use of the share feature but I think that it's a nice addition to the controller for those who use it.
I would recommend this to a friend- Pros mentioned:Overall performance
No issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Just as advertised…………………………………………..
I would recommend this to a friend - Pros mentioned:Overall performance
Great Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for my Xbox one no complaints here
I would recommend this to a friend Cool controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new controller so much. My kids are always trying to steal it from me but I am greedy with it because their super rough with theirs And I don't want mine to break. It's lightweight and feels comfortable. The only downside is that you can easily take screenshots by accidentally pushing the middle button Which can be kind of annoying.
I would recommend this to a friend- Pros mentioned:Design
Great redesign
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new design is great. The buttons click good and it feels good.
I would recommend this to a friend Not sure what was wrong
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was fine until it randomly started disconnecting itself from the Xbox! Extremely frustrating while in the middle of the game. Had to return
No, I would not recommend this to a friend