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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35151 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1265 Showing 25,281-25,300 of 35,151 reviews
  • Rated 4 out of 5 stars

    Red

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look, still a good controller and easy to use. Perfect for gaming.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      It's great to hear that you're enjoying your new Pulse Red Xbox wireless controller. Thanks for sharing your thoughts; we hope you have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, does what it needs to. Good color, good replacement

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Solid purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you see is what you get. No issues here at all. Great color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great looking controller, if my wife hadn't gotten it specifically for herself, I'd be using it over mine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is really the only place I’ll buy my kids’ XBox controllers from. I’ve ordered from other outlets and always wind up disappointed in the price as well as the quality, even if it’s the same brand, which is odd, but oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Glad I didn’t pay for the much more expensive controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You o ow what youre getting. Its just a controller. Works well. I cant suggest enough to get a warranty. If it wears down or breaks the warranty is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Standard device. Good performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard controller. Works well. Hard to find a discount on these sort of items

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the Xbox Series S/X Controller and that it is working well. Thank you for sharing your thoughts.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have no issue with it it looks like it works and won’t be giving me no issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Cool look! New favorite controller!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new controller so I bought him one

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the controller and it works great.y issue is thatbit does not come with the rechargeable battery pack. Kind of a rip off for the price you pay. My son's.ps5 contller was the same se price and came with the rechargeable battery. Do better Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aqua shift Xbox controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color shift controller that's also very ergonomic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not to bad. Get warranty

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller.. usually gets stick drift about 6 - 10months later. Always get the warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sticky trigger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over all good product right trigger started sticking second day of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas bonus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bonus when we bought a 75 in Samsung 4k TV. Also cut down on Christmas cost as we bought our daughter a XBOX Series X for christmas which only comes with 1 controller.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great controller for pc

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is my first time using the Series X/S version of the controller. I like the redesigned D-pad and texturing on the triggers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice remote

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great open box item. Easy to pair and use. Will buy again if needed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you are pleased with your purchase! And, excited to hear you've had an easy pairing experience with your new Xbox Series X/S Controller. We've designed your new interface to be one of the most user-friendly on the market today, and we're thrilled that has been your experience so far. Thank you for sharing your feedback! We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ok product.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok Nothing negative at this point. Works ok. I got it to have a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Red grip special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller and color combo. Xbox controllers are one of my favorite.

    I would recommend this to a friend