Customer Ratings & Reviews
- Model:
- EP2-14849
- SKU:
- 6625566
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good to have. But I do wish it came with batteries in it. Or something else
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Manny,
We're glad that you're enjoying your new Xbox wireless controller for the most part. Just to clarify, this controller comes with two AA batteries. To make it rechargeable, we recommend getting the Xbox Rechargeable Battery and USB-C Cable for Xbox Series X/S. For more information, please go here: https://www.bestbuy.com/site/microsoft-rechargeable-battery-usb-c-cable-for-xbox-series-x-and-xbox-series-s-black/6430661.p?skuId=6430661
Hope that helps,
Chuck
Xbox Customer Care
Poor Quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the new Xbox series X system and a extra controller at the end of November, 2020. The first controller developed left joystick drift after 7 months, June 2021. The second controller developed right joystick drift after 10 months, September 2021. I've owned three Xbox systems, Xbox 360, Xbox ONE and Xbox series X. I have never had any problems with Xbox controllers, until now. I am currently using my Xbox ONE controllers on the new system. I bought them in 2015. Microsoft only warranties their Xbox series X controllers for 90 DAYS.
No, I would not recommend this to a friend- Pros mentioned:Color
Blue reflection
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A beautiful addition to the Xbox family of controllers. By the far one of the nicest blues and the features added to this controller is a nice touch.
I would recommend this to a friend - Pros mentioned:Overall performance
Great performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller with no latency (noticeably) as opposed to a wired controller. I use it for pc gaming and it’s definitely a lot better than what I used to have.
I would recommend this to a friend - Cons mentioned:Stick drift
The drift isn’t as bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drift issue isn’t as bad with the new controllers but they still start to drift
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your new Xbox wireless controller. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Works as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as required. Just wish for a new comer, they would include directions for what each key/button does.
I would recommend this to a friend- Pros mentioned:Color
Satisfied !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im in love with the color ! Also Best Buy always amazes me by their great service and as well as how quickly they get everything to you
I would recommend this to a friend Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is better than my previous controller. It has a better ergonomic.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second one I bought due to being on sale. I was concerned that the white back panel would stain but still looks new with a lot of use.
I would recommend this to a friendIts cool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color pops its for the girl friend paying more for a color is lame but that is the way of the world
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller. Doesn’t really feel next gen though like the PS5 controller does but still a good controller
I would recommend this to a friendController
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this extra Xbox series s controller so my fiancé could play Xbox with me. Works as should and simple to connect to the Xbox.
I would recommend this to a friendIt’s the color for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller!! Disappointed it doesn’t have the adaptive triggers like my ps5 controller for that 4 out of 5
I would recommend this to a friend- Pros mentioned:Grip
Aqua Shift Special Edition
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller. Rubber grips and different pad are improvements over the stock controller. I do, however, miss the colored letters on the buttons.
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox Controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These controllers are high quality and any time they are on sale I do not pass up on the opportunity to get another one for the kids.
I would recommend this to a friend - Cons mentioned:Stick drift
Bo good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it 6 months and it already drifts to the left having problems with all the new xbox controllers that I purchased
No, I would not recommend this to a friend great replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good replacement for a broken controller...love the feeling on joysticks with increased control.
I would recommend this to a friendGreat Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid controller, the vibration is a little lighter than on last gen. Hard to see letters on buttons in dim lighting.
I would recommend this to a friend- Pros mentioned:Overall performance
My son likes this alot!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son said this is a really nice controller. He is very picky with his gaming stuff, so if he likes it then it’s probably good! Lol
I would recommend this to a friend - Cons mentioned:Size
It works as expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got free with a bundle, works as you would assume. I will say i feel thses controllers are rather small, little bigger would be nice
I would recommend this to a friend