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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35196 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1541 Showing 30,801-30,820 of 35,196 reviews
  • Rated 3 out of 5 stars

    Na

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not available......................................

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox Aqua Shift Special Edition Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bright aqua color of the shift special edition controller is spectacular. Great change from the normal color schemes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would definitely recommend to others

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bluetooth connection issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it's great. But I have had connective issues since almost day one. The Bluetooth gets weird and stops working. The usb port on the controller stopped is finicky and doesn't stay connected anymore unless I put pressure on it. I did update on the controller via my Xbox and that seemed to fix the Bluetooth problem until tonight, now it's acting up again. I've had the controller for a little over a year and have had constant issues. Meanwhile my controller that came with my original Xbox one still works fine just has a little drift. This was supposed to replace that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really wanted a blue controller so that’s what we bought him. Nothing special and works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a factory replacement controller that does exactly what it says. If you need one you should buy it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality feels cheaper than the prior Xbox One versions. For the price, these should be made of higher quality. Quality also wears down fairly quickly with routine use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited for the textured grip on this controller since I used to have an elite but the texture was not what I expected. It was similar to fine grit sandpaper and I was not a fan. It also felt lightweight in my hand and I wasn’t pleased with the overall feel. I ended up returning it. Will most likely go back to my older Xbox controllers.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    X Box Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller's fine, thumb sticks should be tighter. Take out the insurance, they don't last.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great looking controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful controller in person. As far as functionality is concerned, its a controller. It works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller and great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, but breaks easily. This isn’t Best Buy’s fault. It’s the manufacturers of the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox controller red

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bright color of controller. Needed An Additional control for multiplayer games. This is perfect one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery cover got stuck!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller! But I left 4 stars because the battery cover got stuck so I had to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Red controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller and love the color. Perfect Christmas gift for any gamer looking for an scoring remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good old controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good old Xbox controller. Easy set up. White does get dirty faster

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    It's too loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works the same but the D-pad is REALLY loud. Compared to the Xbox One controller this one is just too loud. A shame that I must return it. Also it feels slightly smaller in the hands and a bit lighter. Some might like that but not me. Other than that it's the same controller

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good and efficient product. I enjoy using it. Also, price is just right and affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to quantify but feels like a nice upgrade from the last generation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eeeh, it’ll do…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, however the remote just feels like an inexpensive knock-off version

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connection issues - PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesnt connect to my pc for some reason. makes me so angry

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.

      Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft