Customer Ratings & Reviews
- Model:
- EP2-14849
- SKU:
- 6625566
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Grip
Awsome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The grip is comfortable easy to connect to my system
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super pretty and works like it should. Love this controller!!
I would recommend this to a friend - Pros mentioned:Overall performance
i bought it for a friend, and now I want one...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is Beautiful. honestly, grab yourself one if you see it in stock. feels great in your hand as well. I bought it for a friend, and now I want one...
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We have to say, you are a really good friend. And, good news: there are plenty to go around! Thanks for taking some time to share your story with us. We're excited to hear you are enjoying your new Xbox Series X/S Controller, and that you're loving the new Pulse Red colorway. Gaming socially is our favorite way to play, and we're thrilled to be a part of bringing friends together.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Color
Love the pink
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller! Great color! I had to get it! Pink is the greatest
I would recommend this to a friend - Pros mentioned:Overall performance
Great product. Great customer service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, great prices very good. Customer service will buy again. 
I would recommend this to a friend Xbox remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote works great for me, allows me to practice against myself on madden
I would recommend this to a friend- Cons mentioned:Stick drift
Good controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller stick drift is an issue but Best Buy was awesome with the totaltech warranty.
I would recommend this to a friend - Pros mentioned:Color
I LOVE THE PINK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CUUUUTE WORKS AWESOME (AS USUAL) I LOVE THE COLOR SO MUCH, I WISH THEY HAD A BABY PINK BUT THIS STILL FITS IN MY SETUP
I would recommend this to a friend - Pros mentioned:Color
Unique color of controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves color of the controller and very unique
I would recommend this to a friend - Pros mentioned:Overall performance
Great Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This standard controller works great without any problems.
I would recommend this to a friend good control
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought to replace an old control, works as expected.
I would recommend this to a friendAwesome controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves this cntroller. Now she doesnt have to use mine
I would recommend this to a friend- Pros mentioned:Color
Favorite color is red
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this color combination for this controller and its easy to see when you have the room dark.
I would recommend this to a friend - Pros mentioned:Design
Best looking controller.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox does amazing job at releasing new controllers. This one tops the cake on looks.
I would recommend this to a friend - Pros mentioned:Color
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great controller and i love the color!!!
I would recommend this to a friend Bluetooth Mode Issues- Hold off if PC use case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on launch day. Okay build quality- the anti slip material feels kind of cheap but that is by design. It takes a bit to get used to. The buttons are firm but I have been more impressed by cheap Logitech basic controllers, we will see how long they last- will update if they go out. Excellent lightness Has intermittent disconnection issues- maybe I got a lemon but a firmware update made them less frequent. I'd pass on this until they sort out the Bluetooth issues. My main use case is on PC in bluetooth mode. Have tried on various different PCs with different bluetooth adapters and with latest Windows 10 20H2 update, and Xbox accessories app and latest app updates. Still this issue occurs. All in all it's not a bad mid tier controller. The triggers are an improvement for sure.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Color
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and the overall look. The picture doesn’t do it justice. Absolutely amazing in person.
I would recommend this to a friend - Pros mentioned:Color
Great controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Xbox controllers and this is no different. The cobalt blue stands out amongst the others.
I would recommend this to a friend - Pros mentioned:Color
Starfield contoller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great looking controller and the color scheme is awesome all buttons are smooth
I would recommend this to a friend - Pros mentioned:Feel
Feels good in hands!!’
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how it feels in my hands. Love the weighted feel. Love the 1 year warranty that series 2 controllers come with. Pleased with purchase’
I would recommend this to a friend