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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 11,219 reviews
  • Rated 5 out of 5 stars

    Converted Lenovo from HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and works well. Best Buy set it up and it worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Software.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best software compared with previous version very friendly and intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a novis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a versatile product. Could not function without it. Word, Excel, PowerPoint are the most useful tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value I am using this at my office as well as at home I may also let my granddaughter down load to her computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to load on my laptop and IPhone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office was easy to install and share with my family.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lynn,

      We're glad you were able to share your feedback with us. It's great to know that 365 was easy to setup and share!

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. I love the cheaper price for 5 systems. I use this program everyday for my work, and I would be lost without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to pay for a year of this than monthly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office what else needs to be said? It's the best. Aside from the fact that the competition isn't really competitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product speaks for itself. The process of buying it was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install. You just had to follow the directions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Model, New Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft switched to a new pricing model, subscription, one that is very common today. The Yearly subsription is definitely a better deal than a single full price install. The new Office is completely revamped and as functional as ever. I enjoy access to the web apps via OneDrive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

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    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, I’ll be sharing it with my daughter & grandson as they both got new PCs for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sofeware

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this I can use on all my devices. I mainly use word and excel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Terabyte of OneDrive storage x6 users? I’m in!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, Microsoft products worth paying for. I’ve long used Microsoft Word, Excel and PowerPoint for school and work, but never really found the reason to purchase a separate account for personal until they added the One Drive storage. I can now ditch DropBox and Google and store all my digital photos in the cloud. I’ve been storing our images on an external hard drive for the last several years that may not survive a fire or be outdated by advancing technology. If you have family members, have them pitch in as each of 6 users gets their own terabyte of OneDrive storage. Plus using Teams is a nice feature for chatting, video calls, and Remote Desktop control (if you have older parents who occasionally need tech support).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Getting worse every year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure why I keep renewing this. Microsoft keeps adding more AI features I don't want.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the family to use.For $100 and up 5 user.Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the five user version. I ran into one minor problem during the installation process. I installed it first on my wife's computer and tried to register it on my email account. I ended up having to uninstall it on my wife's computer, so I could do the initial installation on my system. It added about five minutes to the whole process. The uninstall on my wife's system did not delete the software, just made it inactive so it only took a minute to finish the set up on her computer.

    I would recommend this to a friend