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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 11,184 reviews
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade. Easy to install. Still a lot to learn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft and Mac in one. I'll Take it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good - have to say getting this bundled with my computer purchased provided a nice discount which made it not hurt so much when the total was provided to me. I like that I can access all Microsoft programs on my Mac and iPhone without a glitch. Doing the reverse (Mac on PC computers) isn't as seamless. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning curve...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with any update, there is a learning curve, figuring out where everything I use is located, and how to get the scanner on my printer to communicate with my computer. Can't say it's 100%, yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Needed word and PowerPoint and got more very satisfied

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    JUNK!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Program itself is a great program...........but.............trying to get your this Program to work with your previous e-mail address is anything but simple!!! It's a NIGHTMARE and Microsoft really needs to work on this because I was ready to demand my investment back from them because I could not get them (Microsoft) to accept my prior e-mail address as they kept telling me that it was already in use and I was like..........duhhhhhhhh no kidding you jerks!!!!! SERIOUSLY, MICROSOFT DOES NOT MAKE ANY OF THEIR SO-CALLED INSTRUCTION SIMPLE OR EASY TO UNDERSTAND AND WHAT'S WORSE IS THE FACT THAT YOU CANNOT.........AND I MEAN CANNOT GET IN TOUCH WITH ANYONE AT MICROSOFT TO HELP YOU SOLVE YOUR ISSUES!!!! VERY POOR CUSTOMER SERVICE!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the SW and BB was the place to get it. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great just what I needed for my business. Easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I lit its very useful. You never go wrong with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase for Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for home office for family. Works great on all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves a lot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting family pack for the price of 1! Love it! It comes with a code only and will be sent to your email and I feel more secured that they send it to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cloud is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital software that automatically updates is the way of the future. Simple to download and very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly priced. I like that I always have the current version. I little confusing to install. MS is getting better though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Installed it on a couple of different computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For family of one?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says for up to six family members but in trying to share or load to more than one computer, I have been unable, as it says the product key has already been used. Invitations from the site only add other home comps to the family. There is no access to the program itself from that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for school and personal projects. Has many features to use in each application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to install and use. A significant upgrade over the prior version I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all of the assignments that students are expected to complete now in school Microsoft Office is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for family not in the same household

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Updates are easy to install. Perfect for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS for Life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Family is the best! It just keeps getting better. Been using it all of my life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft family 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy help was great. Microsoft products are impossible to determine how to properly implement across devices. Probably won’t be able to use effectively as i can’t reach a human. No phone numbers are aravilabor and emails are not responded to.

    No, I would not recommend this to a friend