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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 11,219 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to get family members setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft Office! It has been very useful with 2 daughters in college!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and perfect for our large whole family.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We're glad to hear that Microsoft 365 Family is the right fit for your whole family.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft Office 365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't notice too much that is different with this new version, except for the fact that I will have to renew a subscription each year to be able to use it. I am not exactly thrilled with Outlook in this new version. Everything works just fine, but there is just something lacking with the formatting of Outlook in my opinion. That being said, I am glad I updated my Office, etc. when I bought my new desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It works well with all my families devices and its so easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have in my opinion. I use Word & Excel extensively on a daily basis. And I count on having the peace of mind that One Drive backup provides. Happy to find that Microsoft continues to support backward compatibility even for files that are decades old, including special functions. Works seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I've never had a problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lots of different options to use very easy to maneuver! Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-line Microsoft does take some getting used to!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is definitely something you have to get used to when you come from an office background. Having said that, Best Buy had it on a great sale; remains to be seen whether or not we'll buy it again next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple Devices for one price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Office 365 so my family could run the latest version of Microsoft Office on all our computers and tablets. We have both Apple and Windows platforms and it worked on both perfectly. 5 computers plus 5 tablets is a great value to stay updated to the latest version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like that it intergrates the phone & tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it integrates the phone, tablet and lap top. Still learning all of the functionalities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy. Great customer service: we had an issue after install of the product not working but found out new computers have a program installed that needed to be removed. Once that was discovered it works great! And their customer service helped us get to a working status promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Microsoft, enough said. great value for the amount of devices able to operate on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A standard that works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is an industry standard and this package is both affordable and easy to download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes my work easier, I use it everyday love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much better value than a multi computer license of a stand alone piece of software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up with my surface pro3. BB had a $20 promo which made this awesome. I can actually get Office from work for $10.00 BUT... only on 1 pc or mac. This was a great deal for my home desktop, new surface, mac at home, kids laptop, and my wife's mini ipad. Good stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a good option if you have to put this software on more than 1 computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Windows are clean...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I hate their change to a subscription model it's just the way things are now. This is a good price for a full family, multiple device subscription though. Easy peasy to set up and get running for everyone here and everything we use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can now pay once a year and always be up to date with all office products

    I would recommend this to a friend