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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 11,184 reviews
  • Rated 3 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy to load. I do have a problem with the package though. The package states that both pc/mac can use the software. Publisher is included in the package just for pc only not for mac they need to stress that on the package for the consumer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to install and start working on projects. I love that I will always have the most up to date software. No installation issues or any issues so far using this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting to understand this software. Had problems installing on Chromebook.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not work the way it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One prescription does not work. Steven Halsey-Williams. What do we do?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Much easier than the old MS Office.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 subscription model is much easier and this package give you $20 off from your first year. Can be installed and used upto 6 laptops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy access hard setup for family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so I can have my files across all my devices as I like using it at work. It is not easy getting it set up for family members to use as it would not let me add different names as part of the family.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best value cloud storage + office software

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about the gold standard of office software? Its the best one yet and at a great price. much better deal than paying for google drive which I switched from. I got rid of iCloud and google drive in favor of the office suite and the 1TB of storage afforded to each user. this is the best value. and the personal vault is the best idea for your important files with a secondary password lock. cant get that with google drive or iCloud

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Issues with MS 365 renewal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of issues after renewing MS 365 subscription. Had to call Geek Squad 3 times to resolve the issue with software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Family 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I padded my existing MS 365 subscription. My subscription will now end sometime in 2025.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like you cannot use a laptop without an operating system like Microsoft suite, and nothing is free with the product you purchase anymore. So, yeah, I had to buy this product, so I can use the email and word doc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement for the former software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and the 1TB of cloud storage via OneDrive is extremely easy to manage and access on all of our devices, PC to Apple and vice versa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adequate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate if one doesn't need the "bells and whistles" of the Microsoft 365. Used each generation of this product for over 20 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All I need in one package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked better then the old way of buying a disk. This is for several computers, tablets, etc., which works as we have 2 computers and tablets, etc. Price is right s you get a full office edition (Word, excel,Outlook, etc.) and ALL 5 devices get there own TB of OneDrive storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a necessary product. If you have multiple users, cannot o wrong. We got it with discounts because of a concurrent purchase of a monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Way To Get It

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is The Best Way To Get It - Microsoft 365 Family (Up to 6 People) (12-Month Subscription) - Android, Apple iOS, Mac OS, Windows [Digital] - Auto Renewal

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    microsoft issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    microsoft needs to make this a one time payment for life use, and not charge this yearly. I think it is rediculous to charge a yearly charge to use there product. Shame they make it so you have to pay yearly for basic documents to use so you have no choice.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Software Suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great business and personal software suite. I am personally not a big fan of having to pay a subscription each year, but that is what we are unfortunately stuck with these days. Thank you, Microsoft!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office! Yey!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product. Best buy makes it easy to subscribe!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is one of the best products of this kind in the market and you definitely can not beat the price , basically you are getting a A plus product .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good way to keep latest Office on a few computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allows me to have the latest Office on up to 5 computers for a year. Covers Mac and Windows alike, and also opens up full functionality on Office for mobile.

    I would recommend this to a friend