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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 11,218 reviews
  • Rated 4 out of 5 stars

    for the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    previously had an individual plan but needed to upgrade to a family plan. I've resisted paying for annual or monthly services/plans, but when the whole family can use the product, it isn't so bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and had everything we need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 Home (Up to 6 People)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything runs with office, I like the addition of publisher in this. Would much rather skip the subscription though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software Star

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software package. Nice to share, very convienient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, reliable . Office package good for personal and professional uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the cost could have more apps included with the pkg

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    6 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss being able to get the versions for life, but divide by 6 next best option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I needed it for more than 1 computer and it fit in my budget. It was easy to install and was everything I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All our family members are enjoying this product. The excel function wish Is the one I use is great and there is more to learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Freindly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad I purchased this one for the family. now I don't remember what computer I put this on since i was able to put on multiple Computers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can share with other family members and that all programs are bundled into one purchase. It is everything I need for writing, spreadsheeting, and doing presentations.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you like the family sharing feature of Microsoft 365. It's one of our favorites.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Everything we needed for work, personal use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this because we needed to update but it had everything we use, including Publisher at an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productivity Program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great productivity product. I have one from work for free but needed the ability to work privately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Subscription, Hmmmm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Suite is a great product. I don't have to worry about conversion. I gave it four stars because it's a subscription that only lasts a year, instead of a product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is great for your favorite devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Home subscription is a great deal for one year. You and or household members can use this subscription on their favorite devices. It is fast and you can get many things done. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install and activation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the ability to put this product on all my devices and share with my family and still be legal with the licenses. I really like the upgrade method in which I will always have the most current version of Office. Microsoft - great idea..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have installed on few computers it took us a minute to figure out how to install using different email accounts, but figured it out. So far everything working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is always coming through. We needed this for more than one computer. Great price, easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Microsoft 365 because my work will not get it for us anymore. Glad I got the family one because my daughter got a new computer and needed as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the added online 1T storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product can be shared easily with other user in my group, Like the use of the cloud One Drive for access from any computer no matter what platform or OS.

    I would recommend this to a friend