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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 11,218 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 family

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 family is an excellent software. It has the different software features and they all work precisely as they should. I will be renewing soon.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Robin,

      We're thrilled you have found the solution you were looking for in your new Microsoft 365 Family subscription! The perfect host of all of the latest features, we've designed your new software to help assist our users in whatever they take on. We're happy you are enjoying your experience! Thank you for sharing your thoughts with the community. We appreciate it!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microsoft 365 Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this to be best value for the money to be able to use Microsoft 365. I highly recommend that if you have more than two in the family that you consider this option.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for the great feedback. We agree that this is a great value for multiple users!

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Easy download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to download, exactly what i needed. instore service was excellent, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Office Family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! The family plan saved a lot of money for myself and my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program for the whole family with very easy automatic renewal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To share with family members, the first to download must send emails to each member. You will receive a subscription number for downloading.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the new computers. Easy to install and you can not go wrong with Microsoft 365. I have used Microsoft 365 for several years on my work computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi purpose benefitted us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked being able to have more than one laptop serviced

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not work the way it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One prescription does not work. Steven Halsey-Williams. What do we do?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for a laptop purchase and the entire family can use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! Take your Office apps and documents, photos anywhere you go. Great cloud based apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because I bought a new laptop. I like that it can be loaded on multiple devices. I still think the pricing is a little high, but that is set by Microsoft, I believe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but have had several hacks from supposed;y Microsoft 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in combination with the purchase of my new laptop and basically got it at the price of the individual license. Easy setup and install. Definitely recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you had an easy setup and installation.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great Concept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only draw back is that I have to pay for this annually versus owning it outright. Upside is that you will always have the most current version!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Problems

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Problems. Just make sure you mark on the calendar when its time to renew, so your not surprised. It does need more templates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This downloaded fast and is updated from previous years. I have not used all the features yet but Word and Excel work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to use on school computers when doing assignments from home. Used this to download on a computer used for school. Computer works much faster than using the schools program

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jeff,

      Glad to hear that you are finding Microsoft 365 helpful in your school work.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    MS365 Family Suscription

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family subscription is great to share with family members. No need to all purchase individual products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it everything that it comes too. Like to use excel

    I would recommend this to a friend