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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 11,218 reviews
  • Rated 5 out of 5 stars

    Great Software Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, I went to get Office 365 Personal and your employee showed me how to get Home version for $20.00 cheaper than Personal version. Great Deal, got softwar for 5 PC and mobie distro's. Thanks Best Buy. Dwight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money to have all my family's devices set up. Got an extra $30 off by purchasing this at the time I bought a new laptop. Best bargain out there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I caught this on sale and it is worth every dime. My daughter uses MS on her iPad, my son uses it on his Surface and my other daughter uses it on her desktop PC. We really like the upgrades and always having the latest versions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hate it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the price on the software. I like if they raise the cost of computer to eliminate them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nhan was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He corrected the problems in my desk top computer I'd been having since January of this year (2020).....and synced my smartphone and recently purchased laptop computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New "aint" always better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 10 was so much easier. Now i cannot find nasic tools AND I have to pay for tje privilege pf being less productive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software upgrade. Have used since initial microsoft office o troduced. Very economic to have same software on all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bulk Price Microsoft.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need Microsoft for my family and I. I found this as a good deal for all my family members, lol. Will definitely renew it next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Nice that our college kids could get it on our plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great long term value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Additional users conveniently added via email. Office 2013 very customizable. The 1TB of online storage alone is worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not the first time...needing to update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the software. Have several tech products and have added this to all of them. Works so much smoother. YIPEE!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect camera for people of any age.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera as a Father's Day gift for my father and he loved. It had just the right amount of technological features for someone his age. It was a great choice !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the best office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I do like the Microsoft Office suite, I am continually disappointed that they decided to make it an annual renewal subscription. If it were not for the fact that so many users rely on it, I would adopt an alternative platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 a winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How nice to get Microsoft 365 for up to 6 people. Very convenient plus they do a good job of tutorials that will enable you to use many of the functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great word and excel program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word and excel have programs ready to use very simple and easy. Much better than word 7 or 10 . I like this product . Its the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Somewhat confusing on identifying additional users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nefessary evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because we’ve always had the Mictosoft Suite and work mostly with it. Expensive but necessary evil probably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan gives you Microsoft Office 365 to cover five machines for a year. A lot of the time, this package is discounted when you buy a computer or tablet, so be sure to ask. I love the never ending possibilities with this software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for work, school and everyday home office work!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, not happy with Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product but not happy with Microsoft, originally had a personal version but purchased another laptop and wanted to upgrade to home version. Microsoft dosen't allow to upgrade after one month so had to purchase again.

    I would recommend this to a friend