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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 11,218 reviews
  • Rated 5 out of 5 stars

    As good as advertised

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to get the Microsoft suite of applications for the whole family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Family is the way to go for all your document, office, and financial reporting needs. And the family edition allows multiple people to use the suite with their own unique profiles. Love it. Only downside is that it's a subscription service from month to month or year to year. You can't just buy it outright. Everything else are positives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Win/Win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always my go to when it comes to office supplies whether home or in the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family Edition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 people get Microsoft 365 for one low price, what's not to love about this deal? Microsoft 365 gives you and 5 others 1TB each to backup your photos and in today's environment we need all of the storage space we can get. And you'll receive Word, Excel and PowerPoint along with the rest of Office apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works like my earlier version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from PC with Windows 7 and MS Office 2010 apps to MS Office 365 Home. Have only used Word and Excel so far and they work like my earlier version. I can open and update all my esrlier files. Noticed some minor editing tool differences which help. Need more time to check everything out.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're so glad to hear that you are finding Office 365 Home works like your previous version.

      Thanks for your review,

      Nelson
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    Installs well, but have to make account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was easy, but you do have to have a Microsoft account which is something I don't like. There was some minor hiccups as I rolled through all my computers and confusions as it told me that my product was expired and then worked normally- lag I assume between the old and new subscription. Seemed to work right on the machine that had then non-subscription prior product already installed though I am left wondering what will happen when this superscription ends; will the old product will still be accessible?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomendations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall design could be improved. Regarding the operability, it has improved a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this program and they were running a deal for the family pass

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got to have it, right??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what to say other than it's the same old Microsoft Office you can expect from forever. Kinda got you by the balls if you want to do anything school/work related. At least you get six users with this subscription. Price is still ridiculous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally took the leap. Been holding off but now I use it at work so may as well use it at home. Actually like the OneDrive features. Wish I could use power apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has taken some "getting used to". Have been able to convert most of my projects to the new Word and Excel. Installed it on my laptop with no problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can go either way

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went off MS and on Apache open office free software for a bit. But you have to update it all the time because otherwise you end up getting glitches or anomalies or bad programming. So I thought pay for it go back on MS but instead I find you pay for a service it's updated but you still get Glitches anomalies and Bad programming. You might just want to use the free open source And its interchangeable. Apache open office if Microsoft is not required.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Office but don't always like the regular upgrades and am frustrated a bit with Office 365 which is "constantly changing. I do like the Office suite in which things are integrated across the entire program.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    microsoft issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    microsoft needs to make this a one time payment for life use, and not charge this yearly. I think it is rediculous to charge a yearly charge to use there product. Shame they make it so you have to pay yearly for basic documents to use so you have no choice.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    365 Days of Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 makes it easy for my family to use one product on multiple devices. This makes it easy on the budget with awesome performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Microsoft product and a great value. Able to install on 5 devices PC/iPad/iPhone/other phones. Works flawlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you need MS office, this is the cheapest way.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. gone are the days of buying it once. Now you have to pay rent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and came with everything else needed. Paid $30 more to have it installed on 5 devices insteas of 1. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was exactly what we were looking for to update our computers. Like that there was 2 choices as far as how long you could use it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Able to gain knowledge and stay up to date with most important programs for my job.

    I would recommend this to a friend