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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 11,218 reviews
  • Rated 5 out of 5 stars

    Nice choice.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially hesitant to buy this product and had considered the subscription option. In the end, so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the auto save feature in the office 365 suite.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no significant added features to this version compared to so many previous versions. Microsoft completely messed up my subscription and it took an hour on the phone with support to straighten out the mess they created. It's exactly the kind of ineptitude I expect when I buy Microsoft products and it was the impetus behind my switching to devices made by Apple. Unfortunately, Apple doesn't make a product that is as good as Office, hence I am forced to continue dealing with Microsoft as objectionable as that might be to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the subscription that allows up to 6 different users. Install on my PC was a breeze, but my husbands laptop was another story! Ran into issues with old email address, etc. We exhausted what we could do, so we called Microsoft help & the rep was AMAZING!! Worked with us for over an hour & resolved EVERY. SINGLE. ISSUE!! Will purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Employee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee who helped me was extremely knowledgeable and informative. He totally took care of my laptop and helped me to make good solution for my iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have it..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A computer is basically useless for a business/personal use if you don't have MS365. They have this monopoly game wrapped up like a blanket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about upgrading to this product. i had never done a subscription service like this before for software. Ive been using it for several months now and it works great. It is updated regularly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365 working great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for Excel & employee recommended the 6 PC unit. It saved me money & gave me what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Office 365 Home is a terrific value! Your receive use of the current versions of Microsoft Word, Excel, PowerPoint, OneNote, Outlook, Publisher, AND Access for a year at a very reasonable price. And with this (Home) version you can install the programs on up to 5 computers, Windows OR Mac. You are also able to share your subscription if you want to. And in addition you also receive 1TB of "cloud" storage on Microsoft's OneDrive for every user of the subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Office products for many years. It's a good investment if you use a computer regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to up grade and get our outlook ect and this was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software you can't go wrong.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need Microsoft products, you have to get it anyway. I Ike the fact you can have multiple devices. I downloaded to my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung is a great laptop and converts to a large tablet too. It is fast and has great graphics. It is surprisingly sturdy, but heavy. This gives you and old laptop feel that really works for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    v

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My family and I have taken advantage of this subscription so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this software. I can get a lot done with this software. Excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better choice for licensing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to allow more than one computer to have full office. Easy to share license to another person through the ms site

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sort of Okay Option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update old Office software. Had to buy this. Prefer install over subscription but not much choice, Other than Open office which just didn't cut it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it allows each family member up to the allotted amount to have their own email and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and useful for the whole family. Helps keep everyone organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auto Renew Though

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, three months free of this product? I feel so lucky.

    I would recommend this to a friend