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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 11,184 reviews
  • Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for writing, creating spreadsheets and the storage space that comes with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for daily work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for all family a get a good discount in best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper for this family bundle and works great on all my home gadgets once installed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better choice for licensing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to allow more than one computer to have full office. Easy to share license to another person through the ms site

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    word

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only used it on 2 computers, and lost the receipt with the code

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very essential for every day work. Family subscription is the cheapest to share and even better with the deal. I love the 1 TB cloud space included.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there!

      It's great to hear that 365 Family has been essential for getting your work done. We're glad that you love the OneDrive memory!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Mr Gutierrez

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good product no problem for use whit internet or not internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will never succeed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review MS Office? It'll never make it. Poor idea. Nobody will use. What is a spreadsheet? Power what? Needs to be completely reworked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is an excellent product, haven't used all of the features yet. I look forward to writing papers and expressing my opinions while using this product, and I going to enjoy my year subscription to skype.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product if you have more than one device to load it on. I have 3 PC's but it can be used on laptops and tablets too. The registration part is a little time consuming but well worth it. I do highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good, getting the 1yr pass has extra perks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s microsoft office... you need it if you do lots of typing or work with spread sheets. It’s cheaper to get the 1 yr pass if you buy the program in a year or so there will be updates so just get the one year!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping me up to date

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this office. Easy to use and understand. Have it on a couple different devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good add on

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I purchase this for my son along with his on one desktop computer it’s really worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a Microsoft 365 plan for family. It was installed without problem on my husband's new laptop. I tried to install it on my existing laptop and have been unsuccessful. Something about my husband has to send me an invite to allow me to download the program. For someone not tech savy this is not easy. It would be much easier to load it using the "key" that came on the receipt.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Office 366 awesome for my job thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time I renew MSOffice 365 I am impressed how easy it is to upgrade and it always runs without problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It Microsoft office. What can I say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok this is a fine product it works great and quite frankly is essential. That the good stuff. Now for how I really feel. I extremely dislike that I have to buy this product each year every year for each computer from Microsoft. Dont get caught near the years end needing to finish a letter on MS Word, becuse you may wind up in customer service pergatory trying to repurchase (just go to Best Buy instead).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will Compare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying so far We will see if it is worth the extra money then buying the Teacher and Student as that is what we have had in the past.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Denise B

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the family, would recommend this product to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product .I will recommend it to anyone who may want to buy

    I would recommend this to a friend