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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 11,218 reviews
  • Rated 5 out of 5 stars

    Microsoft is very necessary to everyday work life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this family subscription and I am glad that I did because I get to share this with my girls and still have it on my desk top. tablet, laptop and my phone.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Carr,

      We appreciate your review. We're glad to hear that you are taking advantage of sharing your subscription with your family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    365 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A staple for our business to be successful. It works smoothly and efficiently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product if you have more than one device to load it on. I have 3 PC's but it can be used on laptops and tablets too. The registration part is a little time consuming but well worth it. I do highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy buy with online purchase, Found the site easy to maneuver through and quick and easy payment. Conformation was fast and correct. Thank you, RandyT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good profit I can share that with my family to their study or work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is an excellent product, haven't used all of the features yet. I look forward to writing papers and expressing my opinions while using this product, and I going to enjoy my year subscription to skype.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good, getting the 1yr pass has extra perks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s microsoft office... you need it if you do lots of typing or work with spread sheets. It’s cheaper to get the 1 yr pass if you buy the program in a year or so there will be updates so just get the one year!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deals that allow you to share with family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what I expected and more. So many features are added to this version and I love it. I am still learning to use the new functionality.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alfred,

      We're excited to hear you've found the added functionality to be a bonus! No matter the task at hand, your new Microsoft 365 Family subscription has been designed to assist in tackling whatever it is you need to accomplish. We're thrilled you continue to explore and discover new features! Thankyou for taking a few minutes to share your thoughts with the community. We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Office deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for family: One Year PLUS 3 extra month for $99 .. Awesome deal with a new device. Even you may get it for less with an iPad !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the one for one person but I needed it for my wife computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Microsoft 365 product last year and find it a very useful product with my work and home life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very essential for every day work. Family subscription is the cheapest to share and even better with the deal. I love the 1 TB cloud space included.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there!

      It's great to hear that 365 Family has been essential for getting your work done. We're glad that you love the OneDrive memory!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    Good value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money. You get 6TB total storage which no one else gives you. Plus, you get all the Microsoft apps for your family. Even if you don't like Microsoft this is still a great deal compared to Google's storage. This is also convenient for maybe your parents or elders who are used to this ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice friendly software good for all levels. Great service to install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It Microsoft office. What can I say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok this is a fine product it works great and quite frankly is essential. That the good stuff. Now for how I really feel. I extremely dislike that I have to buy this product each year every year for each computer from Microsoft. Dont get caught near the years end needing to finish a letter on MS Word, becuse you may wind up in customer service pergatory trying to repurchase (just go to Best Buy instead).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time I renew MSOffice 365 I am impressed how easy it is to upgrade and it always runs without problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping me up to date

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this office. Easy to use and understand. Have it on a couple different devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is a monopoly product. If you do business you need it. I have those who have less to spend to use open source solutions. I tried to buy it as a renewal online. That was messed up. The real card worked fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Productivity integration & increase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful to integrate Microsoft products I used at work with our new home PC.

    I would recommend this to a friend