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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 11,218 reviews
  • Rated 5 out of 5 stars

    Card

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatttt deal for everyone and a great thing to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great software for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office 365 is a great software and normally required for school. I am very happy tom only have to pay once and be able to use on all my school devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office is needed for a lot of applications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install ,low cost , word and excel are very important to me to copy info from my accounts to my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Home is well worth the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 was easy to install and it is well worth the money. This is a really good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper for this family bundle and works great on all my home gadgets once installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife best buy was great with explaining the benefits of this one over the single use thank you great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have used office 365 , then you how valuable it is! This allows you to download onto 5 devices for the year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a Microsoft 365 plan for family. It was installed without problem on my husband's new laptop. I tried to install it on my existing laptop and have been unsuccessful. Something about my husband has to send me an invite to allow me to download the program. For someone not tech savy this is not easy. It would be much easier to load it using the "key" that came on the receipt.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install. Best of all, it works just like it did on my former Windows machine. Nothing new to learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. This is a good value for up to 5 devices. Includes Outlook, Word, Excel, Access, Publisher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for writing, creating spreadsheets and the storage space that comes with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 - Family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased at the time my wife and I bought new laptop computers. It provides everything we need to do our basic computer functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the install or use. I was a little apprehensive with the "cloud" version, but all is well after one month of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 for Family is the only way to go as you can have 6 people on the card code which is much more efficient as you can use it on multiple computers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sammy,

      Thanks for sharing your review. We're glad that you are enjoying sharing your subscription with others. It is one of our favorite features.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Office 360 is great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not explained it was on the reciept but then we got it al resolved and its been very helpful for my entire family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has some nice upgrades to what I am used to. It is nice to have it automatically save Word documents as you create them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for my wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. always have office on our computers. It's the best and the easiest to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Microsoft Office: Word and Excel for years. Looking forward to getting to use some new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package deal to add on your tablet and or cell phone to have all of the programs loaded on all of them along with your home computer. You can add up to four people to this package deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 Home review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 was easy to install on my PC and laptop. The new version of Word is very intuitive and easy to use. I use Outlook 2013 at work. Outlook 2016 is great email software. Make sure to export your data from previous email software. Import and save to Outlook to have all of your email contacts.PowerPoint 2016 has additional features including new backgounds that I like.

    I would recommend this to a friend