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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 11,218 reviews
  • Rated 5 out of 5 stars

    great bundle

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very helpfull for us in terms of savings especially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the family

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I would advise anyone to get it because it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is good, with differences!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new version is enhanced from my old 2010 version. This has presented some challenges, but the enhancements make it all worth the work. I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Renewal of Microsoft office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for 6 items of use laptops and pc. Fast delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing compares

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other real office product can compete with Office 365. If you want to be productive with school or your business, do not hesitate.....get Office 365 for it will make a difference for you productive needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for daily work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for all family a get a good discount in best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anti

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best wireless mouse that I ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    word

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only used it on 2 computers, and lost the receipt with the code

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure if I'm happy with this or not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some portions of this software are similar to the program(s) I've used in the past. I think some things are new and I probably need to work with them more to become comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does its job well, but could be much more user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using microsoft office products for many years. They do continue to get more and better functionality every release. And for that reason, and the fact that no other product for PC's is generally accepted or as good, we keep buying it. I do wish they would make it easier to use. As a casual user, I feel nervous that I am going to screw it up every time I open it. In spite of this, we get thru it and get our mission accomplished.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brad,

      Thanks for the review. We would love to help you feel more confident when using Office 365 Home. We have a great help page to get you started. Check out our Office tips and tricks page here: https://aka.ms/AA4r1mp.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Everything you expecting from Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, not to happy about renewing office 365 every year but it is what it is, good option to get all the benefits of this product at reasonable price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased for online schoolwork for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a complete novice when it comes to Office software. My son needed it for sdchool. Geek Squad installed it. So far we have only used Word. It has lots of featuresa that would be helpful to someone who needs them. Pleased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for our family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because we are all at home working and attending school, we decided to purchase the family plan. Having Microsoft 365 has increased our productivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and operate, purchased 2 other HP computers from Best Buy in the past with great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter's computer but love that she can have it on her ipad as well as on our other computers and tablets. Great knowing that everything we need to do can be accessed wherever we are,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Gutierrez

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good product no problem for use whit internet or not internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option for Microsoft 365 family,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option for Microsoft 365 for family. Not good this a new computer purchase as a gift but is not available at home to setup the 365 in person who may need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option for multiple users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 - 5PCs is the best cost option available - share with 4 additional users - install was flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software and now I will always be up to date on any changes and I get 1 TB of spaces on One Drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this software suite!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love that this software just works when I want it to. My favorite part is that since this is the home version and up to 6 people can share it every member of my family has access to onedrive from their phones with 1TB of storage. This allows their phones to automatically backup their pictures and videos to the cloud for extra piece of mind. This is my third renewal and Best Buy makes it easy to do.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mark,

      We're glad that Office 365 Home is working so well for your family. We love the 1TB of One Drive Storage. If you ever need anything feel free to reach out to our support team here: https://aka.ms/AA4jrpj.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft