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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 11,218 reviews
  • Rated 5 out of 5 stars

    This is a bargain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYING THE FAMILY PLAN IS A BARGAIN! Native apps and cloud apps. Subscription price is well worth it if you have multiple users.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Equipping multiple users with the tools they need has never been easier! We're happy to hear you have found the ease of use and reliable functionality of your new Microsoft 365 Family subscription to suit the needs of you and your family! Thank you for sharing your experience with us, we appreciate it. We're excited to be a welcomed addition to your modern workspace!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Concept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two new computers and loved that now all my files can be easily synced through the use of OneDrive. I think OneDrive is too slow at this point (as compared to i.e., Dropbox) but I trust they will fix this. However, getting 5 separate accounts and 1 TB of storage for each of the accounts is great. I can easily store and back-up all of my wife's pictures, video's etc on a separate account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out great. Easy to access download link, and installed in a matter of minutes. Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy for the price and number of users

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great because we are able to use it with all of our computers .. Great bundle price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having Microsoft 365, so I can utilize word as well as office. Has many features I was unaware of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for a home office. All the features you will every need. Easy to learn and use. All the help you could ever need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful. They took the time to explain everything. They know so much about computers. They were very patient. It was a good experiebce.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product, difficult to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 Home (5-PCs or Macs + 5-iPads or Select Windows Tablets) (1 Year Subscription) product is a very good product and value. It was difficult to get registered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denise B

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the family, would recommend this product to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    add ons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programs like this should be included in computers not add ons. Computers are expensive already should have what you need to work when you buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product .I will recommend it to anyone who may want to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have a good experience at different Bestbuy stores. I particularly like geek squad for going all the way out to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most cost effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most cost effective way to have MSO on your computer. Not to mention the free cloud storage, for easy access to your docs without having to carry flash drives, or email them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Office 366 awesome for my job thank you very much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as simple as it states

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful piece of software that I could not live without, but the set up(especially loading it to several units) was a lot more time consuming than I expected or have had with previous various of a non-365 license

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome, I am glad I had it for me and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase. I would rather purchase one time payment instead of monthly withdrawals through Microsoft. So glad that this is offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office makes me more productive, and the OneDrive storage is great, and easy to share.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shareable Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can share this product with my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed for my family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product which I found to be easily installed and has every program I need for business and pleasure.

    I would recommend this to a friend