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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 11,218 reviews
  • Rated 5 out of 5 stars

    Good Atuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a great price in account of being a Total Tech Support plan member! I'm so grateful ❤️. It works just as I expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 4 users...was easy to invite and set up...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase choice. Easy to use. Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 business edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a personal edition and wanted to upgrade to the business edition. Still having problems getting all my devices onto the business edition. Had to set up a whole new profile and now its not working my prior device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great family option.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for families. Share with everyone and get great services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everybody uses this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I love open source options like LibreOffice, this is the standard. I hate paying for it, but the family plan is a good deal because all my kids need it too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free Trial is Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is a staple in the business world, so great to have on my computer again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jesus Saves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    God bless each and every one of you in the precious name of Jesus and thank you so much for everything that you have helped me with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a perpetual license then decided to give 365 a try. The OneDrive cloud storage alone is a huge difference, your files are always backed up and I can continue to work on my files on the go, on mobile phones/tablets (total 5 devices per user) and you get a license for all the family (up to 6 different users)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more then one copy of Office for home. I found this a good option. I like the multiple computer option with this software. Was a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice deal on Microsoft Office 365 and it's nice it can be used for multiple machines/people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent program

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great and had all the features needed, wish it was a longer term for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides notes and helpful information for using the apps. I love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give it 5 stars but I am not sure I have it setup correctly because I had Microsoft 365 account already and I don’t think it switched over to the family plan when I activated it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent upgrade from the personal package. Now everyone in my household can use it under one account. Makes it easier to track.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its office...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same old office product except they dont want you to own it any more. The yearly subscription thing is annoying but with total tech support you get a big discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suite of products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are better at this than I am, but it working really well for my family so farl.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get past the install...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some trouble uploading at times, once it took way too long and didn't finish, and another time would not allow a upload using a different MS account. Once installed, everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I hate that everything is going to a yearly subscription, I do love the 1TB onedrive storage. I love office and use it most of my working day in some form. I work from several computers and one drive allows me to have all my docs at each computer. There is also the security in knowing that is I have a HD failure I don't have to hope I can recover my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and I have installed it on my other two laptops. Office has always been a part of my computers.

    I would recommend this to a friend