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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 11,218 reviews
  • Rated 4 out of 5 stars

    MS Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used MS Office for many years. It is my preferred software.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Older was better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose it does work better than previous versions, but I don't like the the annual charge, or the fact that the only option for installation is an online download. For those who live in rural areas without high speed internet, this is a huge drawback. One plus is that it can be loaded on 5 devices. I would recommend this only for folks who don't have a previous version already installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive the email with the activation code… i called in and received it verbally..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Microsoft 365 membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best option for family at 1.5 times the cost of a single membership for 6 membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great help and it has microsoft defender to help on scams

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Office Home, what I'm not loving is that you have to now pay for it yearly or your subscription is no longer valid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from the regular version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we replaced our tablet with a full blown computer, we plan to travel with it and needed programs that are compatable with our desktop and can transfer files back and forth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Nice that they include so many devices to install which makes the price a bit better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An absolute must!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have it. Easy to install. No issues. Love the ability for several units!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved $20 due to laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great timing because my subscription had just expired. Got the code a few minutes after order confirmation. Here's to another year of Office apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is as described. Family lovers it and the cost is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade with Geek squad. Would do It again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    word product.... awesome. East to download and get going, and great value for five computers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every body knows Microsoft 365,I don’t need to talk about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos aguilar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puechase a laptop great service plus lowe price than internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like office and Microsoft 365 is another great version of office that almost has everything somebody might needs for daily work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of having up to date Office software is wonderful and although Word and Excel are free from Windows 10 Store, Office 365 includes PowerPoint, Publisher and Access too, a real bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a big family with kid in je high, high school and college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for large families

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can have multiple people on instead of buying each individual their own. I like how it auto renews and updates all on its own

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased this product before, thought it would be too difficult to change over from what system I had on my computer. Glad I finally gave it a shot.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear you gave it a shot too. Welcome to the Microsoft 365 Family.

      Best,

      Nelson
      Microsoft Customer Care Microsoft