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Customer reviews

Rating 4.5 out of 5 stars with 11191 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 11,191 reviews
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Office Home, what I'm not loving is that you have to now pay for it yearly or your subscription is no longer valid.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody needs Windows 365, easy way to get is electronically.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition with our new computers with my daughter going away to college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of having up to date Office software is wonderful and although Word and Excel are free from Windows 10 Store, Office 365 includes PowerPoint, Publisher and Access too, a real bargain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life easy when you have access to the cloud and can log in from pretty much anywhere. Nice to have access to your documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PICKED THIS UP FOR MY GOD-SISTER FOR HER BROTHERS PRINTER, WHILE I WAS OUT RUNNING MY ARENS. IT WORKS WELL WITH HER PRINTER..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a necessary evil in a bundle, which I like. Price could be cheaper for a subscription service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more lost docs. You can bring them up on all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very pleased with renewed Microsoft 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 360 renewed and it is improved. Can share with others. Thanks so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and understand. Compatible with all programs that the college uses. Easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and helpful for work use and school use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unable to add to existing subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not seem helpful if you already have a subscription. You cannot add it to your existing subscription.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    purchased for schoolwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my children to install on their ipad minis and for my laptop computer; it was a bit difficult to create an account and install but after a while, my husband was able to install on all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office365 Home (5PC)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to have everyone in the house using the latest Microsoft products on so many devices, specially if everyone has different desktops, laptops, or pads. Just send an invite to the others you want to share the product and they can install it with a few clicks Yes we have to pay a yearly fee, but it is well worth it as I would be getting a new Office every 3 or 4 years anyway and this definitely ends up to cost less (you get a lot with this subscription).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed it for my business that I am getting together plus my daughter and and lady also needs it so it comes in handy for the family pack.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is working for your whole household.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to replace windows 2010 which became end of support in Oct. Only installed two days ago , there are some differences but nothing major so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 1/2 off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy transaction. It was a good deal because it was half price. I think normally Microsoft office just cost too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liz Cantu's review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't find the downloading instructions; but purchased last yr and really loved the programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product makes my business humm. Couldn't do without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 family use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is really good. It works on all devices seamlessly

    I would recommend this to a friend