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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 11,218 reviews
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life easy when you have access to the cloud and can log in from pretty much anywhere. Nice to have access to your documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes family collaboration easy. I am also able to track labtop usage time fo reach family member.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unable to add to existing subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not seem helpful if you already have a subscription. You cannot add it to your existing subscription.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to replace windows 2010 which became end of support in Oct. Only installed two days ago , there are some differences but nothing major so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked well for me thus far. I think it would be easier to get individual memberships

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 family use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is really good. It works on all devices seamlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Great to have for office or out in the field. And up to 5 pc even better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Full features are not available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a horrible experience. FYSA, even though this tells you you’re getting access to premium apps, you aren’t. Can’t even create folders in Teams. Apparently that’s only under the business license for some inexplicable reason. Like folders are some premium feature. Anyway if you only get free versions of the apps, then why pay for this license. It’s also an incomet product description. Waste of money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 1/2 off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy transaction. It was a good deal because it was half price. I think normally Microsoft office just cost too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for multiple users or devices and an added 3 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy To Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software to use. Easy to send to others for them to edit. Also love the cloud feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of pricey for one or 2 people. Aaaaaaaaaaaaaaaa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Up to Date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great method of practice for an inexpensive cost with excellent ROI. Office is always updating and you will always have the latest version. For a measly $100 annual fee. No brainer...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Online - Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's unfortunate that all programs are going to a subscription status, but this is a good buy for $80

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great protection system for your computer. I have tried many others and I will only use Microsoft 365 from now on.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is protecting your computer.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good deal. Glad i made the purchase.Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install, easy to use. Nice to get the extras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy product install and getting Access and Publisher was a bonus over previous pricing structures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a necessary evil in a bundle, which I like. Price could be cheaper for a subscription service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 works awesome for a family of six people. I have tried other products but to me I notice the quality of Microsoft right away.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is working for your whole family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best solution for multiple devices and heavy workload. Not a big fan of OneDrive, but the software is becoming more user friendly with time

    I would recommend this to a friend