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Customer reviews

Rating 4.5 out of 5 stars with 11191 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 11,191 reviews
  • Rated 5 out of 5 stars

    Completely Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple purchase through best buy and easy installation on main device as well as each additional device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal to share with family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What You Need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to use on personal and church computers. It’s just what we needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, as a returning student the only gripe I had was with Best Buy, salesperson knew I was a student but did not recommend Office University which would have saved me from buying it again and a again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great protection system for your computer. I have tried many others and I will only use Microsoft 365 from now on.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is protecting your computer.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good old MS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I could use up tp 5 installations. It all went well. Works better than the older versions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheapest Available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to renew my subscription for the year, and was able to save $40 through Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best solution for multiple devices and heavy workload. Not a big fan of OneDrive, but the software is becoming more user friendly with time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LTzOffice365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and used it immediately. Works great and I’m able to add it to other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have access to files on my phone now as well as my lap top!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 works awesome for a family of six people. I have tried other products but to me I notice the quality of Microsoft right away.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is working for your whole family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to share with 5 additional computers so my college kids can do what they need to do without worrying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hate to have to pay for this every year, but it was our best choice with two kids in college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the interconnectivity of the program. To have it on all my devices seamlessly. I'm not sure about having to pay annually for this yet till that bill comes in and I'm faced with either pay or loos the access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what the family needed we really enjoy shopping will always tell others Excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Great to have for office or out in the field. And up to 5 pc even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy To Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software to use. Easy to send to others for them to edit. Also love the cloud feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft product is just what my family needed. It really helps out with day to day tasks and other projects that we need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Up to Date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great method of practice for an inexpensive cost with excellent ROI. Office is always updating and you will always have the latest version. For a measly $100 annual fee. No brainer...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Online - Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's unfortunate that all programs are going to a subscription status, but this is a good buy for $80

    I would recommend this to a friend