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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 11,218 reviews
  • Rated 5 out of 5 stars

    A must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and a must have. Word Processing, publisher, and excel are so useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple purchase through best buy and easy installation on main device as well as each additional device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Microsoft Office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program, but wish it wasn't just a subscription. I use this daily and have no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a personal membership and just changed to the home version to put on more devices. Works well, great for a ton of online storage. Great that you always get updated versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was great at explaining everything to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.. no problems for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works well. Love the fact that the subscription will allow the latest updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liz Cantu's review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't find the downloading instructions; but purchased last yr and really loved the programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is what I've wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up-to-date and complete line of the software I want with an easy to use subscription for all my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure wish Office 365 would come up with a way to add one computer to a subscription rather than having to buy in sets of either 1 or 5! We have 7 computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vital item for everyday work activities.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vital to my daily work. Tried to do without it at home, but it affected my work priorities. Have not been disappointed with it since I use it every day. Worth the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Schooling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! I purchased this along with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products & customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great.......great service................ ..........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition with our new computers with my daughter going away to college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very pleased with renewed Microsoft 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 360 renewed and it is improved. Can share with others. Thanks so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft product is just what my family needed. It really helps out with day to day tasks and other projects that we need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my kids wanted to help with school work, easy to install and great price for 5 licences

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Obviously the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do. Which has been done for the last 20 years. My only issue is the setup process. Username and passwords and setting up email on outlook is a juggernaut. Otherwise, it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessary purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    necessary product for the home computer! definitely recommend the family subscription in order to put this on multiple devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to share with 5 additional computers so my college kids can do what they need to do without worrying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not much to complain about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a major upgrade from my XP version. Nothing to complain about.

    I would recommend this to a friend