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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 11,218 reviews
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is the total package! All the Microsoft products you need, and for the whole family!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MEH

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clip Champ is not worth it. Overall subscription is disappointing. Going to use Webroot instead of Norton.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to download on the IPad for all of our church needs. It is not necessary to have with your IPad though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The future of Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not exactly overjoyed by how you need to RENT software, however it's not at an extremely bad price point. All the components I need in one package.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need if work across platforms. Works fine - would still prefer a reasonable buy option instead of subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it to complete remote learning and word documents didn’t work without it, wish it was free like before windows 7 update.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Finally upgraded MS Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new MS 365 Family is working great for me. I was still using MS Office 2011 and was years overdue for the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and helpful for work use and school use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Option For The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong as it has all the features that you can ask for. Works fine on every device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office for the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple way to get office on all the families devices Simple to load and quick to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 a good product takes getting used to

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are getting used to Microsoft 365. The functionality is good, but it does take some getting used to. I do recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase and great deal at checkout can’t live without excel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that everyone in the house is happy, And this gives everyone privacy to their own document use and storage.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing your happiness with privacy and personal document storage with us! We love to hear that feedback.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have access to files on my phone now as well as my lap top!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal to share with family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 - a necessity!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a necessity when buying a new computer. Have the Geek Squad help you install it. A totally painless process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this program. It is user friendly and makes it easy to keep everything up to date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it gets all updates from year to year and is not expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides all the important Microsoft Products and plenty of Cloud space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! easy to load easy to use the Excel program is great like always happy with my purchase

    I would recommend this to a friend