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Customer reviews

Rating 4.5 out of 5 stars with 11191 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 11,191 reviews
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Work well on laptop and cell phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a user of desktop office for a long time. The store associate was very helpful in explaining 365 to me. The subscription cost is not bad when you consider the reduced up front cost. Good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Microsoft office so it’s pretty self explanatory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just getting started

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm making progress with the new format. It is on my list of activities for my vacation - get to know the new Office format I'll be converting my laptop when I get a better handle on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family 6-pack

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family 6-pack is a great way to get multiple licenses at a reduced price per license.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 people x 15 months plus a discount for buying a computer I needed. Thanks for the deal Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally broke down and bought O365. It was easy to install, and works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    product review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good programs, a bit expensive for the products, but that is not anything to do with Best Buy since that is the normal cost for these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from Widows 7 to the current version. Fast easy to naviagate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to learn, no issues with installation. can merge all my emails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great loading the software. We bought a new computer and our old office 365 was expiring so we bought a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 what can you say it's everything Microsoft It's a good purchase allows extra sharing up to 6 people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a good price to purchase for usage on 5 computers for Microsoft Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have the most current version at all times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose the subscription version of Office so that we'd continually have the most current version whenever we open it. One feature we particularly like is the pop-up notification, alerting us to a new feature or change that's been released recently. It'll be great not to have to decide in the future about if/when to upgrade whenever a new version is released.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad that you are enjoying Office 365 Home and that it will always be up to date.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Great Sharing and value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sharing capabilities with this product and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy install, good value. auto renew is a nice feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good value for the price. I was a bit hesitant about subscription based service but looking at it in the long run makes sense.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Microsoft Office for a lot of things since I'm a teacher. I love having the latest version on my computer. I haven't tried installing on my phone yet, but I might just to see what it's like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 family . Easy to use, fast , and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bundle deal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my MacBook bundle. Even though I rarely use ms office anymore, it’s still good to have for the exceptions

    I would recommend this to a friend