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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 11,216 reviews
  • Rated 4 out of 5 stars

    Really happy it comes with cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy it comes with with cloud storage, and it is a great value for how many devices it works for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good value for the price. I was a bit hesitant about subscription based service but looking at it in the long run makes sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP LAPTOP'S Wireless fone Samsung fold4 Wireless internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    product review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good programs, a bit expensive for the products, but that is not anything to do with Best Buy since that is the normal cost for these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish they still sold CDs, not downloads.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloading the program was a pain, but love it now that it is loaded. I have been using this at work for 10 years and love having it at home now too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great loading the software. We bought a new computer and our old office 365 was expiring so we bought a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good especially wheb you have a large family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 family . Easy to use, fast , and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renew every year great program it helps in doing my job and keeps every thing up to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to have. The office 365 has made my home base business so much easier. It can be shared on another computer so that a co worker can also use it. Very user friendly. So happy to have this on our computer. With more than one using it we can work so much better together. Our home base business is so much better by using this office 365.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sheila,

      Thanks for sharing your review. We're happy to hear that you are enjoying the ability to share Office 365 Home. It's one of our favorite features too.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Great new software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for work. I like the ability to install on several devices. Loads quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great programs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the programs. Unfortunately they were very confusing to install with the Family package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bundle deal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my MacBook bundle. Even though I rarely use ms office anymore, it’s still good to have for the exceptions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family 6-pack

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family 6-pack is a great way to get multiple licenses at a reduced price per license.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 people x 15 months plus a discount for buying a computer I needed. Thanks for the deal Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 what can you say it's everything Microsoft It's a good purchase allows extra sharing up to 6 people

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two small issues. First I had to swap the card out because the security cover wouldn't come off the first one. Two, it installs explorer and explorer edge. Lots of site don't recognize Edge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Microsoft Office is needed for any word documents. Great new updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As Microsoft is used everywhere we bit the bullet and purchased this. I enjoy it because I can use it when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load and use. Price is good and value is excellent

    I would recommend this to a friend