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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 11,216 reviews
  • Rated 5 out of 5 stars

    My service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is excellent idea to have service like that it will be so easy one stop shop and for the whole family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loads and runs great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads and runs great. Tech support needed occasionally for issues arising from computer preconfiguration. Lack of compatibility with older ancillary programs and hardware a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 360 is key

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for the whole family. Purchased it fir the new laptop but can use it doe other laptop and other electronics too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Instant Downloads for software is pretty easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office app installation was a bit confusing. Email was received fairly quickly and seemed to include all info that was needed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Clarence,

      We're glad that the download information ended up helping you out. Thanks for sharing your feedback with us.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this product. Was able to share family. Nice price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for a suite everyone needs. Recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the Office 365- all of the tools are in one place, can easily get access to my "stuff" from any computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Easy access to documents is such a great benefit of 365 Family! We're glad you feel the same way.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    Great for school kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mt daughter is using this chrome book for school. The school uses google docs so the chrome book is perfect for doing homework, checking schedules, getting notes from her teachers and communicating with other team members on projects. All that I like. But I have to be careful because now she has greater access to the internet. Meaning more danger from without and more temptation from within. But that is the modern world that we have to adapt to and so we will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set and run the latest version of MS office for my Mac and iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly Renew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this every year. Easy to install on all my devices and it has everything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CSCO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Microsoft plan with my purchases!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program, so does my family, it is so easy to share things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good program

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Just have difficulty setting up other members.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and share. Using it on my phone, computers and laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microst Family for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Family was the best option for us, so everyone can connect and have their own access for school and work purposes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use once installed properly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a slight problem getting the product registered. Had to call customer support at Microsoft and they helped me out. Since then no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to put MS Office on all the computers in your house, this is the way to go. It allows for install on five machines, all with the full Office Suite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mac Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved over Apple apps for word, numbers and PowerPoint. Dislike the time it takes to load and for some formatting and the access requested to files and data requested by Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already Use this Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product because I already have used it previously, but have not installed it on my computer yet because it was a Christmas gift and I am just getting things all set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had 1 or 2 opportunities to use it, but it seem like it works quite well. I would recommend it. An$ it will update itself.

    No, I would not recommend this to a friend